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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Sutter Delta Medical Center
3901 Lone Tree Way Antioch, CA
925-779-7200
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41 ratings |
How does "Sutter Delta Medical Center" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Antioch , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
Emergency Rooms in Concord, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
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Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
Emergency Rooms in San Leandro, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
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Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Been a patient there many years, always pretty good........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Sat in the E.R. from 9 pm to 4 a.m. with my grandmother last month,..........
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Subscriber from MENLO PARK, CA wrote
Another Er: My family has had 3 visits to this emergency room in the past year and..........
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Subscriber from DANVILLE, CA wrote
Another Er: An outstanding experience-true professionals........
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
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Subscriber from PACIFICA, CA wrote
Another Er: exceptionally quick service for my mother. very patient with her........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: I had a medical emergency and was taken to the hospital by ambulance and couldn't..........
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Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The patient was left to lie on the floor of the waiting room even though..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The few times we've been in, we've had to wait a long time, but they..........
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Subscriber from SAN JOSE, CA wrote
Another Er: We have been the Good Sam's urgent care twice in the past year. Each time..........
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from SAN MATEO, CA wrote
Another Er: The best!.......
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Subscriber from SAN LEANDRO, CA wrote
Another Er: My husband was takien to the hospital by 9-1-1. In spite of being very busy..........
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from OAKLAND, CA wrote
Another Er: There are such huge differences in care, quality of facilities and the perception of being..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from PALO ALTO, CA wrote
Another Er: Emergency room service for CHILDREN seems much better than for adults........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
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Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
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Subscriber from SAN MATEO, CA wrote
Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
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Subscriber from PALO ALTO, CA wrote
Another Er: It was a very busy night with every chair in the waiting room full. It..........
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Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from S SAN FRAN, CA wrote
Another Er: Supereior new facility and equipment. Top notch Doctors and nurses........
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Subscriber from SANTA CLARA, CA wrote
Another Er: They have new address..new site.... 710 Lawrence Expressway Santa Clara, CA 95051.......
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Subscriber from SAN MATEO, CA wrote
Another Er: Billing problems. Emergency room was "in network", attending physician was not. What is a patient..........
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Subscriber from SAN RAFAEL, CA wrote
Another Er: Had a strong sense of "catch and release", get treated and go HOME!.......
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Excellent period!.......
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
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Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
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Subscriber from OAKLAND, CA wrote
Another Er: Kaiser is terrible. I thought that at least they'd be OK for an emergency, but..........
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Subscriber from SCOTTS VALLEY, CA wrote
Another Er: As a visitor, most noticeable was the mess & disarray: bloody bandages and clothes thrown..........
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Subscriber from SAN CARLOS, CA wrote
Another Er: Emergency room has a very small staff -- there's one triage nurse and when she's..........
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Subscriber from BERKELEY, CA wrote
Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
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Subscriber from ORINDA, CA wrote
Another Er: Little communication with patients and little concern for the comfort of patients - an extremely..........
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Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
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Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
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Subscriber from DANVILLE, CA wrote
Another Er: I brought in my wife with a temperature of 103.5. She was quickly diagnosed with..........
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Subscriber from LIVERMORE, CA wrote
Another Er: Nice, but billing sucks. Sometimes takesover a year for the bill to arrive. They use..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Excellent care here -- but very very expensive.......
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Subscriber from BERKELEY, CA wrote
Another Er: I went to the emergency room with a problem that could be easily handled if..........
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