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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Berkeley , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
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Emergency Rooms in Daly City, CA |
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Emergency Rooms in Fremont, CA |
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Emergency Rooms in Hayward, CA |
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Emergency Rooms in Oakland, CA |
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Emergency Rooms in Vacaville, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Sat in the E.R. from 9 pm to 4 a.m. with my grandmother last month,..........
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Subscriber from MT. VIEW, CA wrote
Another Er: I had to wait 5-6 hours before being admitted to hospital. Otherwise service was excellent........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from DANVILLE, CA wrote
Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
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Subscriber from FREMONT, CA wrote
Another Er: overcrowded, VERY long waiting time, VERY long checkout time, overworked nurses with too many patients...........
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Subscriber from DANVILLE, CA wrote
Another Er: An outstanding experience-true professionals........
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Excellent and fast service. Pain management, psychological support and patient nurse/physician interaction was so helpful..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Much improved service over the last time I was there!!.......
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Subscriber from ORINDA, CA wrote
Another Er: Topnotch care from nurses and physicians. I am an emergency RN, so I'm highly qualified..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from SAN JOSE, CA wrote
Another Er: Excellent care here -- but very very expensive.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Took too long for the entire process. admitted at 6 pm but couldn't leave till..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The patient was left to lie on the floor of the waiting room even though..........
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Subscriber from CAMPBELL, CA wrote
Another Er: GOOD.......
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from DANVILLE, CA wrote
Another Er: I brought in my wife with a temperature of 103.5. She was quickly diagnosed with..........
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Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
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Subscriber from SAN MATEO, CA wrote
Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
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Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
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Subscriber from RICHMOND, CA wrote
Another Er: Doctor pressured for expensive but unnecessary CT scan. Rushed decision to have the CT........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
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Subscriber from S SAN FRAN, CA wrote
Another Er: Supereior new facility and equipment. Top notch Doctors and nurses........
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Subscriber from ORINDA, CA wrote
Another Er: Little communication with patients and little concern for the comfort of patients - an extremely..........
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Subscriber from DALY CITY, CA wrote
Another Er: Emergency room doctor treated me like I actually understood stuff,(which i did) instead of being..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Been a patient there many years, always pretty good........
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Subscriber from BIRMINGHAM, MI wrote
Another Er: The ICU is excellent, the standard service requires an advocate. Excellent training from each staff..........
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
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Subscriber from DANVILLE, CA wrote
Another Er: I have had some problems with the optical service at this Kaiser location........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: great nurses. great waiting area. parking lot........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from LAFAYETTE, CA wrote
Another Er: Outstanding........
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Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
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Subscriber from SAN CARLOS, CA wrote
Another Er: Emergency room has a very small staff -- there's one triage nurse and when she's..........
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Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
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Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from LIVERMORE, CA wrote
Another Er: Two hour wait after being brought in by ambulance after car accident; would not give..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from SUNNYVALE, CA wrote
Another Er: Slow service, not responsive to requests for ice packs, excessivley overcharged for ankle wrapping........
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Subscriber from OAKLAND, CA wrote
Another Er: I've been a member off an on since 1946 and find that Kaiser Permanente does..........
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Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
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Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: We had (unfortunately) three trips to the ER with my child this year. In each..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
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