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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Contra Costa Regional Medical Center
2500 Alhambra Ave Martinez, CA
925-370-5000
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How does "Contra Costa Regional Medical Center" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Martinez , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
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Emergency Rooms in Fremont, CA |
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Emergency Rooms in Hayward, CA |
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Emergency Rooms in Martinez, CA |
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Emergency Rooms in Oakland, CA |
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Emergency Rooms in Vacaville, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from CASTRO VALLEY, CA wrote
Another Er: Great, helpful staff. Too busy to be seen quickly........
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Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
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Subscriber from HERCULES, CA wrote
Another Er: PHYSICIANS GREAT, NO EXPERIENCE WITH HOSPITAL IN 5 YEARS SINCE RECENT FINANCIAL/MANAGEMENT WOES; A SERIOUS..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Have been a Kaiser member for over 40 years and this center is the best..........
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Subscriber from PACIFICA, CA wrote
Another Er: All contact with emergency staff excellent........
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Subscriber from FOSTER CITY, CA wrote
Another Er: My father was taken to the ER several times in the months before he died...........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
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Subscriber from SAN CARLOS, CA wrote
Another Er: Emergency room has a very small staff -- there's one triage nurse and when she's..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
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Subscriber from SAN JOSE, CA wrote
Another Er: We have been the Good Sam's urgent care twice in the past year. Each time..........
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from SAN MATEO, CA wrote
Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: I had a medical emergency and was taken to the hospital by ambulance and couldn't..........
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Subscriber from MENLO PARK, CA wrote
Another Er: My family has had 3 visits to this emergency room in the past year and..........
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Subscriber from LAFAYETTE, CA wrote
Another Er: Outstanding........
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Subscriber from SAN JOSE, CA wrote
Another Er: I had 2 stents installed after a heart attack and the service was outstanding........
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
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Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
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Subscriber from SAN JOSE, CA wrote
Another Er: Excellent care here -- but very very expensive.......
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from CLAYTON, CA wrote
Another Er: The ER doctors (general medicine) are not always as knowledgeable as they need to be..........
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Subscriber from BERKELEY, CA wrote
Another Er: I went to the emergency room with a problem that could be easily handled if..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from EL CERRITO, CA wrote
Another Er: Longest and most frustrating wait is for results of lab. test........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
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Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
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Subscriber from OAKLAND, CA wrote
Another Er: Excellent all around hospital. Even better neurology department........
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Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
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Subscriber from LOS ALTOS, CA wrote
Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The few times we've been in, we've had to wait a long time, but they..........
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from DANVILLE, CA wrote
Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
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Subscriber from SAN RAFAEL, CA wrote
Another Er: Had a strong sense of "catch and release", get treated and go HOME!.......
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Subscriber from BERKELEY, CA wrote
Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Overloaded; long waits; shift changes result in continuity of care problems.......
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Subscriber from CAMPBELL, CA wrote
Another Er: GOOD.......
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Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
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Subscriber from BIRMINGHAM, MI wrote
Another Er: The orderly staff insists on wearing cologne ALL the time. People who are ill or..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from OAKLAND, CA wrote
Another Er: The wait is too long, but I realize all the emergency room care throughout Alameda..........
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