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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Novato Community Hospital
180 Rowland Way Novato, CA
415-209-1300
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38 ratings |
How does "Novato Community Hospital" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Novato , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
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Emergency Rooms in Martinez, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
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Emergency Rooms in Santa Rosa, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The few times we've been in, we've had to wait a long time, but they..........
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Subscriber from PALO ALTO, CA wrote
Another Er: Emergency room service for CHILDREN seems much better than for adults........
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Subscriber from CASTRO VALLEY, CA wrote
Another Er: Great, helpful staff. Too busy to be seen quickly........
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Subscriber from SAN MATEO, CA wrote
Another Er: Billing problems. Emergency room was "in network", attending physician was not. What is a patient..........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from PACIFICA, CA wrote
Another Er: exceptionally quick service for my mother. very patient with her........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: We had (unfortunately) three trips to the ER with my child this year. In each..........
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Subscriber from SARATOGA, CA wrote
Another Er: was imfor pneumonia was very well treated however cost for 2 nights $32000.......
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from LIVERMORE, CA wrote
Another Er: Nice, but billing sucks. Sometimes takesover a year for the bill to arrive. They use..........
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Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from DALY CITY, CA wrote
Another Er: Emergency room doctor treated me like I actually understood stuff,(which i did) instead of being..........
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Subscriber from FREMONT, CA wrote
Another Er: overcrowded, VERY long waiting time, VERY long checkout time, overworked nurses with too many patients...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Have been here twice in the last few years and it has been great!.......
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Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Over 40 years of adulthood, I've been to an emergency room a half dozen times,..........
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Subscriber from MOS BEACH, CA wrote
Another Er: take me here anytime I have an emergency. Staff is amazing.......
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Subscriber from MENLO PARK, CA wrote
Another Er: My family has had 3 visits to this emergency room in the past year and..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Slow service, not responsive to requests for ice packs, excessivley overcharged for ankle wrapping........
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Subscriber from CLAYTON, CA wrote
Another Er: The ER doctors (general medicine) are not always as knowledgeable as they need to be..........
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Subscriber from SAN JOSE, CA wrote
Another Er: They made me sit out in the waiting room for three hours and I was..........
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Subscriber from SAN JOSE, CA wrote
Another Er: I have had dealings with several bay area hospitals in the last 30 years. I..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Excellent period!.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Sat in the E.R. from 9 pm to 4 a.m. with my grandmother last month,..........
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Subscriber from OAKLAND, CA wrote
Another Er: Excellent all around hospital. Even better neurology department........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Overloaded; long waits; shift changes result in continuity of care problems.......
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Subscriber from PACIFICA, CA wrote
Another Er: All contact with emergency staff excellent........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: I got reasonable care, but they never ran the urine culture they were supposed to..........
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The place I waqt to be in an emergency.......
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Subscriber from ORINDA, CA wrote
Another Er: Topnotch care from nurses and physicians. I am an emergency RN, so I'm highly qualified..........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
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Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
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Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
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Subscriber from PALO ALTO, CA wrote
Another Er: It was a very busy night with every chair in the waiting room full. It..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Longest and most frustrating wait is for results of lab. test........
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Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
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