Emergency Departments in Oakland , CA

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Thursday, March 11, 2010

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

Emergency Departments in Oakland, CA and Nearby

Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.

From Bay Area Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Did firm receive a checkmark for urgent cases where the needed treatment is... ()		What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance"	Desirability score from doctors for...
			simple	complex		minor injuries	major injuries
1.	Alameda County Medical Center--Highland Campus 1411 E 31st St Oakland, CA 510-437-4800	12 ratings	How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
2.	Alta Bates Summit Medical Center--Summit Campus 350 Hawthorne Ave Oakland, CA 510-655-4000	40 ratings	How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
3.	Children's Hospital & Research Center at Oakland 747 52nd St Oakland, CA 510-428-3000	35 ratings	How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
4.	Kaiser Permanente Oakland Medical Center 280 W MacArthur Blvd Oakland, CA 510-752-1000	159 ratings	How does "Kaiser Permanente Oakland Medical Center" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
5.	Alameda County Medical Center--Highland Campus 1411 E 31st St Oakland, CA 510-437-4800	12 ratings	How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
6.	Alameda Hospital 2070 Clinton Ave Alameda, CA 510-522-3700	50 ratings	How does "Alameda Hospital" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
7.	Alta Bates Summit Medical Center--Summit Campus 350 Hawthorne Ave Oakland, CA 510-655-4000	40 ratings	How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
8.	Children's Hospital & Research Center at Oakland 747 52nd St Oakland, CA 510-428-3000	35 ratings	How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
9.	Alta Bates Summit Medical Center--Ashby Campus 2450 Ashby Ave Berkeley, CA 510-204-4444	175 ratings	How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
10.	California Pacific Medical Center--Davies Castro & Duboce Sts San Francisco, CA 415-565-6000	31 ratings	How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
11.	California Pacific Medical Center--Pacific Campus 2333 Buchanan St San Francisco, CA 415-563-4321	106 ratings	How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Oakland , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Emergency Rooms

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.

Subscriber from FOSTER CITY, CA wrote Another Er: My father was taken to the ER several times in the months before he died...........
Subscriber from SAN RAMON, CA wrote Another Er: Because of suspected heart problems, I was taken into care immediately........
Subscriber from SAN MATEO, CA wrote Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
Subscriber from SAN JOSE, CA wrote Another Er: They made me sit out in the waiting room for three hours and I was..........
Subscriber from CASTRO VALLEY, CA wrote Another Er: Great, helpful staff. Too busy to be seen quickly........
Subscriber from DALY CITY, CA wrote Another Er: Emergency room doctor treated me like I actually understood stuff,(which i did) instead of being..........
Subscriber from LAFAYETTE, CA wrote Another Er: Outstanding........
Subscriber from EL CERRITO, CA wrote Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
Subscriber from BERKELEY, CA wrote Another Er: I went to the emergency room with a problem that could be easily handled if..........
Subscriber from SCOTTS VALLEY, CA wrote Another Er: As a visitor, most noticeable was the mess & disarray: bloody bandages and clothes thrown..........
Subscriber from ALAMEDA, CA wrote Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
Subscriber from BIRMINGHAM, MI wrote Another Er: The ICU is excellent, the standard service requires an advocate. Excellent training from each staff..........
Subscriber from SAN FRANCISCO, CA wrote Another Er: great nurses. great waiting area. parking lot........
Subscriber from SAN FRANCISCO, CA wrote Another Er: doctors and nurses very impressive, with one exception........
Subscriber from BERKELEY, CA wrote Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
Subscriber from EL CERRITO, CA wrote Another Er: My parents have gone to the Emergency Room several times and they received very good..........
Subscriber from SAN MATEO, CA wrote Another Er: The best!.......
Subscriber from PALO ALTO, AR wrote Another Er: I had two experiences this year. They were everything you could want in a emergency..........
Subscriber from LOS ALTOS, CA wrote Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
Subscriber from PIEDMONT, CA wrote Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
Subscriber from PINOLE, CA wrote Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
Subscriber from HALF AMOON BAY, CA wrote Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
Subscriber from SAN JOSE, CA wrote Another Er: Heart care superb........
Subscriber from FOSTER CITY, CA wrote Another Er: Excellent and fast service. Pain management, psychological support and patient nurse/physician interaction was so helpful..........
Subscriber from MOUNTAIN VIEW, CA wrote Another Er: We were there in the middle of the night, so that could explain the short..........
Subscriber from KENSINGTON, CA wrote Another Er: Given the huge number of people waiting for help, I think they did a great..........
Subscriber from REDWOOD CITY, CA wrote Another Er: I had a medical emergency and was taken to the hospital by ambulance and couldn't..........
Subscriber from MORAGA, CA wrote Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
Subscriber from LOS ALTOS, CA wrote Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
Subscriber from EL CERRITO, CA wrote Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
Subscriber from LIVERMORE, CA wrote Another Er: Nice, but billing sucks. Sometimes takesover a year for the bill to arrive. They use..........
Subscriber from SUNNYVALE, CA wrote Another Er: Slow service, not responsive to requests for ice packs, excessivley overcharged for ankle wrapping........
Subscriber from FREMONT, CA wrote Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
Subscriber from OAKLAND, CA wrote Another Er: I've been a member off an on since 1946 and find that Kaiser Permanente does..........
Subscriber from SAN JOSE, CA wrote Another Er: chest pain evaluated. speedy follow up arranged. superior service........
Subscriber from EL CERRITO, CA wrote Another Er: Longest and most frustrating wait is for results of lab. test........
Subscriber from CONCORD, CA wrote Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
Subscriber from CAMPBELL, CA wrote Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
Subscriber from SAN ANSELMO, CA wrote Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
Subscriber from HILLSBOROUGH, CA wrote Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
Subscriber from DANVILLE, CA wrote Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
Subscriber from PACIFICA, CA wrote Another Er: exceptionally quick service for my mother. very patient with her........
Subscriber from SAN JOSE, CA wrote Another Er: Excellent care here -- but very very expensive.......
Subscriber from MT. VIEW, CA wrote Another Er: I had to wait 5-6 hours before being admitted to hospital. Otherwise service was excellent........
Subscriber from OAKLAND, CA wrote Another Er: Kaiser is terrible. I thought that at least they'd be OK for an emergency, but..........
Subscriber from MENLO PARK, CA wrote Another Er: My family has had 3 visits to this emergency room in the past year and..........
Subscriber from REDWOOD CITY, CA wrote Another Er: We had (unfortunately) three trips to the ER with my child this year. In each..........
Subscriber from BERKELEY, CA wrote Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
Subscriber from LOS ALTOS, CA wrote Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
Subscriber from PALO ALTO, CA wrote Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........

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