|
Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
|
Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
|
|
Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
|
50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 2. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
|
12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 3. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
|
31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 4. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
|
40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 5. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
|
35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 6. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
|
106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 7. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
|
175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Palo Alto , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
|
CA |
|
Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
|
Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
Emergency Rooms in Concord, CA |
|
Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
|
Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
|
Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
|
Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
|
Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
Emergency Rooms in Novato, CA |
|
Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
|
Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
|
Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
Emergency Rooms in San Leandro, CA |
|
Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
Emergency Rooms in San Rafael, CA |
|
Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
Emergency Rooms in Santa Cruz, CA |
|
Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
Emergency Rooms in Sonoma, CA |
|
Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
|
Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
|
Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
|
-
Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
-
Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
-
Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
-
Subscriber from SAN MATEO, CA wrote
Another Er: Billing problems. Emergency room was "in network", attending physician was not. What is a patient..........
-
Subscriber from DANVILLE, CA wrote
Another Er: An outstanding experience-true professionals........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
-
Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
-
Subscriber from HALF AMOON BAY, CA wrote
Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
-
Subscriber from ORINDA, CA wrote
Another Er: Topnotch care from nurses and physicians. I am an emergency RN, so I'm highly qualified..........
-
Subscriber from OAKLAND, CA wrote
Another Er: The wait is too long, but I realize all the emergency room care throughout Alameda..........
-
Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
-
Subscriber from HERCULES, CA wrote
Another Er: PHYSICIANS GREAT, NO EXPERIENCE WITH HOSPITAL IN 5 YEARS SINCE RECENT FINANCIAL/MANAGEMENT WOES; A SERIOUS..........
-
Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
-
Subscriber from CASTRO VALLEY, CA wrote
Another Er: Great, helpful staff. Too busy to be seen quickly........
-
Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
-
Subscriber from SAN JOSE, CA wrote
Another Er: I had 2 stents installed after a heart attack and the service was outstanding........
-
Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
-
Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
-
Subscriber from S SAN FRAN, CA wrote
Another Er: Supereior new facility and equipment. Top notch Doctors and nurses........
-
Subscriber from LAFAYETTE, CA wrote
Another Er: Outstanding........
-
Subscriber from BIRMINGHAM, MI wrote
Another Er: The orderly staff insists on wearing cologne ALL the time. People who are ill or..........
-
Subscriber from HILLSBOROUGH, CA wrote
Another Er: This hospital sends a written follow-up rating questionnaire to patients. The staff knows the questions..........
-
Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
-
Subscriber from BRISBANE, CA wrote
Another Er: The bill was shocking but they did the job of getting rid of the scare........
-
Subscriber from LAFAYETTE, CA wrote
Another Er: Our experience at John Muir Emergency was nothing short of amazing. The staff were top-notch...........
-
Subscriber from PALO ALTO, CA wrote
Another Er: The patient was left to lie on the floor of the waiting room even though..........
-
Subscriber from LIVERMORE, CA wrote
Another Er: Nice, but billing sucks. Sometimes takesover a year for the bill to arrive. They use..........
-
Subscriber from OAKLAND, CA wrote
Another Er: Hospital staff was wonderful. The billing department is incompetant and my first bill was a..........
-
Subscriber from EL CERRITO, CA wrote
Another Er: Longest and most frustrating wait is for results of lab. test........
-
Subscriber from SAN MATEO, CA wrote
Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
-
Subscriber from PALO ALTO, CA wrote
Another Er: It was a very busy night with every chair in the waiting room full. It..........
-
Subscriber from CAMPBELL, CA wrote
Another Er: a disappointing experience.......
-
Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
-
Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
-
Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
-
Subscriber from MOS BEACH, CA wrote
Another Er: take me here anytime I have an emergency. Staff is amazing.......
-
Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
-
Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
-
Subscriber from FOSTER CITY, CA wrote
Another Er: Excellent and fast service. Pain management, psychological support and patient nurse/physician interaction was so helpful..........
-
Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
-
Subscriber from SAN JOSE, CA wrote
Another Er: Have been a Kaiser member for over 40 years and this center is the best..........
-
Subscriber from KENSINGTON, CA wrote
Another Er: Given the huge number of people waiting for help, I think they did a great..........
-
Subscriber from DANVILLE, CA wrote
Another Er: I have had some problems with the optical service at this Kaiser location........
-
Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
-
Subscriber from SAN LEANDRO, CA wrote
Another Er: My husband was takien to the hospital by 9-1-1. In spite of being very busy..........
-
Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
-
Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
|
|
|
|