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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Chinese Hospital
845 Jackson St San Francisco, CA
415-677-2300
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How does "Chinese Hospital" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Kaiser Permanente San Francisco Medical Center
2425 Geary Blvd San Francisco, CA
415-202-2000
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102 ratings |
How does "Kaiser Permanente San Francisco Medical Center" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Saint Francis Memorial Hospital
900 Hyde St San Francisco, CA
415-353-6000
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13 ratings |
How does "Saint Francis Memorial Hospital" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
San Francisco General Hospital Medical Center
1001 Potrero Ave San Francisco, CA
415-206-8000
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17 ratings |
How does "San Francisco General Hospital Medical Center" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
St Luke's Hospital
3555 Cesar Chavez St San Francisco, CA
415-647-8600
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16 ratings |
How does "St Luke's Hospital" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
St Mary's Medical Center
450 Stanyan St San Francisco, CA
415-668-1000
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27 ratings |
How does "St Mary's Medical Center" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
UCSF Medical Center
500 Parnassus Ave San Francisco, CA
415-476-1000
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95 ratings |
How does "UCSF Medical Center" rate compared to other emergency rooms in San Francisco , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
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Emergency Rooms in Martinez, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
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Emergency Rooms in Santa Rosa, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from DANVILLE, CA wrote
Another Er: I brought in my wife with a temperature of 103.5. She was quickly diagnosed with..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: great nurses. great waiting area. parking lot........
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Subscriber from SAN MATEO, CA wrote
Another Er: Billing problems. Emergency room was "in network", attending physician was not. What is a patient..........
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Subscriber from KENSINGTON, CA wrote
Another Er: Given the huge number of people waiting for help, I think they did a great..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from BERKELEY, CA wrote
Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Over 40 years of adulthood, I've been to an emergency room a half dozen times,..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
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Subscriber from SAN RAFAEL, CA wrote
Another Er: Had a strong sense of "catch and release", get treated and go HOME!.......
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Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
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Subscriber from LAFAYETTE, CA wrote
Another Er: Our experience at John Muir Emergency was nothing short of amazing. The staff were top-notch...........
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Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
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Subscriber from SAN MATEO, CA wrote
Another Er: The best!.......
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Subscriber from OAKLAND, CA wrote
Another Er: There are such huge differences in care, quality of facilities and the perception of being..........
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Subscriber from OAKLAND, CA wrote
Another Er: Kaiser is terrible. I thought that at least they'd be OK for an emergency, but..........
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Subscriber from OAKLAND, CA wrote
Another Er: Hospital staff was wonderful. The billing department is incompetant and my first bill was a..........
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Subscriber from PACIFICA, CA wrote
Another Er: exceptionally quick service for my mother. very patient with her........
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Subscriber from MT. VIEW, CA wrote
Another Er: I had to wait 5-6 hours before being admitted to hospital. Otherwise service was excellent........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from LOS ALTOS, CA wrote
Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from FREMONT, CA wrote
Another Er: overcrowded, VERY long waiting time, VERY long checkout time, overworked nurses with too many patients...........
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Subscriber from FOSTER CITY, CA wrote
Another Er: My father was taken to the ER several times in the months before he died...........
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Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
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Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
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Subscriber from SARATOGA, CA wrote
Another Er: was imfor pneumonia was very well treated however cost for 2 nights $32000.......
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from HERCULES, CA wrote
Another Er: PHYSICIANS GREAT, NO EXPERIENCE WITH HOSPITAL IN 5 YEARS SINCE RECENT FINANCIAL/MANAGEMENT WOES; A SERIOUS..........
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Subscriber from PALO ALTO, CA wrote
Another Er: Emergency room service for CHILDREN seems much better than for adults........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: This hospital sends a written follow-up rating questionnaire to patients. The staff knows the questions..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Excellent and fast service. Pain management, psychological support and patient nurse/physician interaction was so helpful..........
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Subscriber from PALO ALTO, CA wrote
Another Er: It was a very busy night with every chair in the waiting room full. It..........
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Subscriber from PALO ALTO, CA wrote
Another Er: The few times we've been in, we've had to wait a long time, but they..........
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Subscriber from BERKELEY, CA wrote
Another Er: I was hit by a car while on my bicycle in August; I originally went..........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from ORINDA, CA wrote
Another Er: Topnotch care from nurses and physicians. I am an emergency RN, so I'm highly qualified..........
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Subscriber from REDWOOD CITY, CA wrote
Another Er: We had (unfortunately) three trips to the ER with my child this year. In each..........
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Subscriber from SCOTTS VALLEY, CA wrote
Another Er: As a visitor, most noticeable was the mess & disarray: bloody bandages and clothes thrown..........
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Sat in the E.R. from 9 pm to 4 a.m. with my grandmother last month,..........
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from DANVILLE, CA wrote
Another Er: I have had some problems with the optical service at this Kaiser location........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Have been here twice in the last few years and it has been great!.......
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
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Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
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