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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Kaiser Permanente San Rafael Medical Center
99 Montecillo Rd San Rafael, CA
415-444-2000
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99 ratings |
How does "Kaiser Permanente San Rafael Medical Center" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Marin General Hospital
250 Bon Air Rd San Rafael, CA
415-925-7000
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124 ratings |
How does "Marin General Hospital" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in San Rafael , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
Emergency Rooms in Concord, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
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Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
Emergency Rooms in Novato, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
Emergency Rooms in San Leandro, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
Emergency Rooms in San Rafael, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
Emergency Rooms in Santa Cruz, CA |
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Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
Emergency Rooms in Sonoma, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from BERKELEY, CA wrote
Another Er: I was hit by a car while on my bicycle in August; I originally went..........
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The place I waqt to be in an emergency.......
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Subscriber from FREMONT, CA wrote
Another Er: overcrowded, VERY long waiting time, VERY long checkout time, overworked nurses with too many patients...........
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Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
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Subscriber from DALY CITY, CA wrote
Another Er: Emergency room doctor treated me like I actually understood stuff,(which i did) instead of being..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
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Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
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Subscriber from PACIFICA, CA wrote
Another Er: All contact with emergency staff excellent........
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Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Overloaded; long waits; shift changes result in continuity of care problems.......
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Much improved service over the last time I was there!!.......
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Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
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Subscriber from MOS BEACH, CA wrote
Another Er: take me here anytime I have an emergency. Staff is amazing.......
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Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from SANTA CLARA, CA wrote
Another Er: They have new address..new site.... 710 Lawrence Expressway Santa Clara, CA 95051.......
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from HERCULES, CA wrote
Another Er: PHYSICIANS GREAT, NO EXPERIENCE WITH HOSPITAL IN 5 YEARS SINCE RECENT FINANCIAL/MANAGEMENT WOES; A SERIOUS..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from PACIFICA, CA wrote
Another Er: exceptionally quick service for my mother. very patient with her........
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Subscriber from FOSTER CITY, CA wrote
Another Er: My father was taken to the ER several times in the months before he died...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: PLEASE NOTE: HOSPITAL HAS MOVED TO 700-800 Lawrence Expressway, Santa Clara CA New Emergency Department...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from OAKLAND, CA wrote
Another Er: Excellent all around hospital. Even better neurology department........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from SARATOGA, CA wrote
Another Er: was imfor pneumonia was very well treated however cost for 2 nights $32000.......
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Subscriber from MENLO PARK, CA wrote
Another Er: My family has had 3 visits to this emergency room in the past year and..........
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from SAN JOSE, CA wrote
Another Er: Heart care superb........
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Subscriber from SAN JOSE, CA wrote
Another Er: I had 2 stents installed after a heart attack and the service was outstanding........
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Subscriber from DANVILLE, CA wrote
Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: This hospital sends a written follow-up rating questionnaire to patients. The staff knows the questions..........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Have been here twice in the last few years and it has been great!.......
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Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Excellent period!.......
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Subscriber from WALNUT CREEK, CA wrote
Another Er: Long waiting time is the rule here. More prompt attention is needed. Except for that,..........
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Subscriber from SAN CARLOS, CA wrote
Another Er: Emergency room has a very small staff -- there's one triage nurse and when she's..........
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
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