|
Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
|
Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
|
|
Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Kaiser Permanente Santa Rosa Medical Center
401 Bicentennial Way Santa Rosa, CA
707-571-4000
|
12 ratings |
How does "Kaiser Permanente Santa Rosa Medical Center" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 2. |
Santa Rosa Memorial Hospital
1165 Montgomery Dr Santa Rosa, CA
707-546-3210
|
|
How does "Santa Rosa Memorial Hospital" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 3. |
Sutter Medical Center of Santa Rosa
3325 Chanate Rd Santa Rosa, CA
707-576-4000
|
|
How does "Sutter Medical Center of Santa Rosa" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 4. |
Sutter Warrack Hospital
2449 Summerfield Rd Santa Rosa, CA
707-542-9030
|
|
How does "Sutter Warrack Hospital" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 5. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
|
106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 6. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
|
175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 7. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
|
40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 8. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
|
35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 9. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
|
31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 10. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
|
50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
| 11. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
|
12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Santa Rosa , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
|
|
CA |
|
Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
|
Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
Emergency Rooms in Concord, CA |
|
Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
|
Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
|
Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
|
Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
|
Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
Emergency Rooms in Novato, CA |
|
Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
|
Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
|
Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
Emergency Rooms in San Leandro, CA |
|
Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
Emergency Rooms in San Rafael, CA |
|
Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
Emergency Rooms in Santa Cruz, CA |
|
Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
Emergency Rooms in Sonoma, CA |
|
Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
|
Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
|
Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
|
-
Subscriber from CLAYTON, CA wrote
Another Er: The ER doctors (general medicine) are not always as knowledgeable as they need to be..........
-
Subscriber from SAN JOSE, CA wrote
Another Er: Much improved service over the last time I was there!!.......
-
Subscriber from CAMPBELL, CA wrote
Another Er: best ER experience - fast, efficient, caring and pleasant staff.......
-
Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
-
Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
-
Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
-
Subscriber from REDWOOD CITY, CA wrote
Another Er: We had (unfortunately) three trips to the ER with my child this year. In each..........
-
Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
-
Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
-
Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Took too long for the entire process. admitted at 6 pm but couldn't leave till..........
-
Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
-
Subscriber from LIVERMORE, CA wrote
Another Er: Two hour wait after being brought in by ambulance after car accident; would not give..........
-
Subscriber from OAKLAND, CA wrote
Another Er: Kaiser is terrible. I thought that at least they'd be OK for an emergency, but..........
-
Subscriber from BRISBANE, CA wrote
Another Er: The bill was shocking but they did the job of getting rid of the scare........
-
Subscriber from PALO ALTO, CA wrote
Another Er: They missed a diagnosis of appendicitis with my wife - she could have died. Unforgivable........
-
Subscriber from RICHMOND, CA wrote
Another Er: Doctor pressured for expensive but unnecessary CT scan. Rushed decision to have the CT........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
-
Subscriber from CASTRO VALLEY, CA wrote
Another Er: Great, helpful staff. Too busy to be seen quickly........
-
Subscriber from ORINDA, CA wrote
Another Er: Topnotch care from nurses and physicians. I am an emergency RN, so I'm highly qualified..........
-
Subscriber from CAMPBELL, CA wrote
Another Er: GOOD.......
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
-
Subscriber from BERKELEY, CA wrote
Another Er: I used the emergency room twice, on weekends when I couldn't see my doctor. The..........
-
Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
-
Subscriber from SAN MATEO, CA wrote
Another Er: Excellent care........
-
Subscriber from HILLSBOROUGH, CA wrote
Another Er: This hospital sends a written follow-up rating questionnaire to patients. The staff knows the questions..........
-
Subscriber from SANTA CLARA, CA wrote
Another Er: They have new address..new site.... 710 Lawrence Expressway Santa Clara, CA 95051.......
-
Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
-
Subscriber from SAN JOSE, CA wrote
Another Er: We have been the Good Sam's urgent care twice in the past year. Each time..........
-
Subscriber from PALO ALTO, CA wrote
Another Er: The patient was left to lie on the floor of the waiting room even though..........
-
Subscriber from BERKELEY, CA wrote
Another Er: I was hit by a car while on my bicycle in August; I originally went..........
-
Subscriber from WALNUT CREEK, CA wrote
Another Er: Long waiting time is the rule here. More prompt attention is needed. Except for that,..........
-
Subscriber from EL CERRITO, CA wrote
Another Er: Longest and most frustrating wait is for results of lab. test........
-
Subscriber from EL CERRITO, CA wrote
Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
-
Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
-
Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
-
Subscriber from SAN JOSE, CA wrote
Another Er: I have had dealings with several bay area hospitals in the last 30 years. I..........
-
Subscriber from SAN JOSE, CA wrote
Another Er: Have been a Kaiser member for over 40 years and this center is the best..........
-
Subscriber from MT. VIEW, CA wrote
Another Er: I had to wait 5-6 hours before being admitted to hospital. Otherwise service was excellent........
-
Subscriber from CAMPBELL, CA wrote
Another Er: POOR.......
-
Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
-
Subscriber from FOSTER CITY, CA wrote
Another Er: My father was taken to the ER several times in the months before he died...........
-
Subscriber from CAMPBELL, CA wrote
Another Er: a disappointing experience.......
-
Subscriber from SAN FRANCISCO, CA wrote
Another Er: Overloaded; long waits; shift changes result in continuity of care problems.......
-
Subscriber from PALO ALTO, CA wrote
Another Er: The few times we've been in, we've had to wait a long time, but they..........
-
Subscriber from PACIFICA, CA wrote
Another Er: All contact with emergency staff excellent........
-
Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
-
Subscriber from SAN MATEO, CA wrote
Another Er: Non-critical (yet painful) cases may face a long wait. Good service by medical doctors once..........
-
Subscriber from KENSINGTON, CA wrote
Another Er: Given the huge number of people waiting for help, I think they did a great..........
|
|
|
|