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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
Stanford Hospital & Clinics
300 Pasteur Dr Stanford, CA
650-723-4000
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163 ratings |
How does "Stanford Hospital & Clinics" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Stanford , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
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Emergency Rooms in Fremont, CA |
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Emergency Rooms in San Mateo, CA |
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Emergency Rooms in South San Francisco, CA |
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Emergency Rooms in Vacaville, CA |
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Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from PALO ALTO, CA wrote
Another Er: It was a very busy night with every chair in the waiting room full. It..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from PINOLE, CA wrote
Another Er: Horrible care!!! I've been there twice in the past year and both times received substandard..........
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Subscriber from SAN JOSE, CA wrote
Another Er: I had 2 stents installed after a heart attack and the service was outstanding........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
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Subscriber from SAN CARLOS, CA wrote
Another Er: Emergency room has a very small staff -- there's one triage nurse and when she's..........
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Subscriber from DANVILLE, CA wrote
Another Er: An outstanding experience-true professionals........
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Subscriber from LAFAYETTE, CA wrote
Another Er: Outstanding........
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Subscriber from MOS BEACH, CA wrote
Another Er: take me here anytime I have an emergency. Staff is amazing.......
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Subscriber from GILROY, CA wrote
Another Er: Doctor was very personable, nurses gave personal attention........
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Subscriber from HILLSBOROUGH, CA wrote
Another Er: My first attack of vertigo; I couldn't stand or walk without bumping into walls. I..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
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Subscriber from BERKELEY, CA wrote
Another Er: I had serious but not life threatening injury. I had fallen down my basement stairs..........
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Subscriber from PACIFICA, CA wrote
Another Er: All contact with emergency staff excellent........
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Subscriber from WALNUT CREEK, CA wrote
Another Er: Long waiting time is the rule here. More prompt attention is needed. Except for that,..........
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Subscriber from OAKLAND, CA wrote
Another Er: Excellent all around hospital. Even better neurology department........
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Subscriber from EL CERRITO, CA wrote
Another Er: I have very good memories of when I stayed for several days after our daughter..........
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Subscriber from SAN JOSE, CA wrote
Another Er: We have been the Good Sam's urgent care twice in the past year. Each time..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Have been here twice in the last few years and it has been great!.......
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Subscriber from FOSTER CITY, CA wrote
Another Er: Excellent and fast service. Pain management, psychological support and patient nurse/physician interaction was so helpful..........
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Subscriber from PALO ALTO, AR wrote
Another Er: I had two experiences this year. They were everything you could want in a emergency..........
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from SAN LEANDRO, CA wrote
Another Er: My husband was takien to the hospital by 9-1-1. In spite of being very busy..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from PALO ALTO, CA wrote
Another Er: Emergency room service for CHILDREN seems much better than for adults........
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Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: great nurses. great waiting area. parking lot........
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Subscriber from SAN MATEO, CA wrote
Another Er: Billing problems. Emergency room was "in network", attending physician was not. What is a patient..........
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Subscriber from MENLO PARK, CA wrote
Another Er: My family has had 3 visits to this emergency room in the past year and..........
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Subscriber from FOSTER CITY, CA wrote
Another Er: My father was taken to the ER several times in the months before he died...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Took too long for the entire process. admitted at 6 pm but couldn't leave till..........
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Lied in back pain for 2.5 hrs. Not seen by a physician and medical records..........
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Subscriber from CLAYTON, CA wrote
Another Er: The ER doctors (general medicine) are not always as knowledgeable as they need to be..........
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Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
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Subscriber from CONCORD, CA wrote
Another Er: So far, my favorite emergency room experiences have been at John Muir. No extensive waiting..........
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Subscriber from BERKELEY, CA wrote
Another Er: These people really know what they're doing. I was hit by an auto while on..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
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Subscriber from ANTIOCH, CA wrote
Another Er: Technically very competent. A bit arrogant though. But, in an emergency one wants the best..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Overloaded; long waits; shift changes result in continuity of care problems.......
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Subscriber from SANTA CLARA, CA wrote
Another Er: They have new address..new site.... 710 Lawrence Expressway Santa Clara, CA 95051.......
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Subscriber from BIRMINGHAM, MI wrote
Another Er: The orderly staff insists on wearing cologne ALL the time. People who are ill or..........
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Subscriber from SAN MATEO, CA wrote
Another Er: Excellent care........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Er: We were there in the middle of the night, so that could explain the short..........
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