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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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Few of us are well prepared to respond even to the mildest medical crisis. Having some first aid skills will help, but just as important is to know whom to call, what to say, and where the patient should go. That is what this article is about, including ratings of the emergency departments at area hospitals.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Did firm receive a checkmark for urgent cases where the needed treatment is... ( ) |
What percent of customers rated firm "good," "very good," or "excellent" on our survey for "overall performance" |
Desirability score from doctors for... |
| simple |
complex |
minor injuries |
major injuries |
| 1. |
John Muir Medical Center
1601 Ygnacio Valley Rd Walnut Creek, CA
925-939-3000
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233 ratings |
How does "John Muir Medical Center" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Kaiser Permanente Walnut Creek Medical Center
1425 S Main St Walnut Creek, CA
510-295-4000
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222 ratings |
How does "Kaiser Permanente Walnut Creek Medical Center" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Alameda County Medical Center--Highland Campus
1411 E 31st St Oakland, CA
510-437-4800
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12 ratings |
How does "Alameda County Medical Center--Highland Campus" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Alta Bates Summit Medical Center--Ashby Campus
2450 Ashby Ave Berkeley, CA
510-204-4444
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175 ratings |
How does "Alta Bates Summit Medical Center--Ashby Campus" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Alta Bates Summit Medical Center--Summit Campus
350 Hawthorne Ave Oakland, CA
510-655-4000
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40 ratings |
How does "Alta Bates Summit Medical Center--Summit Campus" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Children's Hospital & Research Center at Oakland
747 52nd St Oakland, CA
510-428-3000
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35 ratings |
How does "Children's Hospital & Research Center at Oakland" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Alameda Hospital
2070 Clinton Ave Alameda, CA
510-522-3700
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50 ratings |
How does "Alameda Hospital" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
California Pacific Medical Center--Pacific Campus
2333 Buchanan St San Francisco, CA
415-563-4321
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106 ratings |
How does "California Pacific Medical Center--Pacific Campus" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 9. |
California Pacific Medical Center--Davies
Castro & Duboce Sts San Francisco, CA
415-565-6000
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31 ratings |
How does "California Pacific Medical Center--Davies" rate compared to other emergency rooms in Walnut Creek , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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Emergency Rooms in Alameda, CA |
Emergency Rooms in Antioch, CA |
Emergency Rooms in Berkeley, CA |
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Emergency Rooms in Burlingame, CA |
Emergency Rooms in Castro Valley, CA |
Emergency Rooms in Concord, CA |
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Emergency Rooms in Daly City, CA |
Emergency Rooms in Deer Park, CA |
Emergency Rooms in Fairfield, CA |
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Emergency Rooms in Fremont, CA |
Emergency Rooms in Gilroy, CA |
Emergency Rooms in Greenbrae, CA |
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Emergency Rooms in Hayward, CA |
Emergency Rooms in Healdsburg, CA |
Emergency Rooms in Los Gatos, CA |
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Emergency Rooms in Martinez, CA |
Emergency Rooms in Menlo Park, CA |
Emergency Rooms in Moss Beach, CA |
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Emergency Rooms in Mountain View, CA |
Emergency Rooms in Napa, CA |
Emergency Rooms in Novato, CA |
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Emergency Rooms in Oakland, CA |
Emergency Rooms in Palo Alto, CA |
Emergency Rooms in Petaluma, CA |
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Emergency Rooms in Pleasanton, CA |
Emergency Rooms in Redwood City, CA |
Emergency Rooms in Richmond, CA |
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Emergency Rooms in San Francisco, CA |
Emergency Rooms in San Jose, CA |
Emergency Rooms in San Leandro, CA |
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Emergency Rooms in San Mateo, CA |
Emergency Rooms in San Pablo, CA |
Emergency Rooms in San Rafael, CA |
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Emergency Rooms in San Ramon, CA |
Emergency Rooms in Santa Clara, CA |
Emergency Rooms in Santa Cruz, CA |
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Emergency Rooms in Santa Rosa, CA |
Emergency Rooms in Sebastopol, CA |
Emergency Rooms in Sonoma, CA |
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Emergency Rooms in South San Francisco, CA |
Emergency Rooms in St Helena, CA |
Emergency Rooms in Stanford, CA |
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Emergency Rooms in Vacaville, CA |
Emergency Rooms in Vallejo, CA |
Emergency Rooms in Walnut Creek, CA |
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Emergency Rooms in Watsonville, CA |
See All Emergency Rooms |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Emergency Rooms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Emergency Rooms.
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Subscriber from LOS ALTOS, CA wrote
Another Er: My mother, 93, was in the emergency room for a back problem but ended up..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Much improved service over the last time I was there!!.......
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Subscriber from SUNNYVALE, CA wrote
Another Er: Son cut his head. They did a good job taking care of us........
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Subscriber from SANTA CLARA, CA wrote
Another Er: They have new address..new site.... 710 Lawrence Expressway Santa Clara, CA 95051.......
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Subscriber from CAMPBELL, CA wrote
Another Er: this was a visit through the Childrens hospital. I am unaware of the gerneral services........
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Subscriber from PALO ALTO, CA wrote
Another Er: Emergency room service for CHILDREN seems much better than for adults........
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Subscriber from HALF AMOON BAY, CA wrote
Another Er: The emergency room in Half Moon Bay ifs not well equipped. The had to send..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Over 40 years of adulthood, I've been to an emergency room a half dozen times,..........
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Subscriber from MOS BEACH, CA wrote
Another Er: take me here anytime I have an emergency. Staff is amazing.......
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Subscriber from SAN RAMON, CA wrote
Another Er: Because of suspected heart problems, I was taken into care immediately........
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Subscriber from FOSTER CITY, CA wrote
Another Er: Incredibly EXPENSIVE!.......
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Sat in the E.R. from 9 pm to 4 a.m. with my grandmother last month,..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: I got reasonable care, but they never ran the urine culture they were supposed to..........
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Subscriber from LIVERMORE, CA wrote
Another Er: Two hour wait after being brought in by ambulance after car accident; would not give..........
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Subscriber from SAN JOSE, CA wrote
Another Er: chest pain evaluated. speedy follow up arranged. superior service........
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Subscriber from DANVILLE, CA wrote
Another Er: I have had some problems with the optical service at this Kaiser location........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Had emergency OB procedure and stayed for 2 days. Excellent treatment and service. Warm, friendly..........
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Subscriber from KENSINGTON, CA wrote
Another Er: I had to wait a couple of hours to be seen on a Wednesday night..........
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Subscriber from FREMONT, CA wrote
Another Er: Went in with a bleeding head injury on a mid weekday night and it took..........
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Subscriber from WALNUT CREEK, CA wrote
Another Er: Long waiting time is the rule here. More prompt attention is needed. Except for that,..........
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Subscriber from SAN MATEO, CA wrote
Another Er: The best!.......
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Subscriber from RICHMOND, CA wrote
Another Er: Business office/customer billing not adequately staffed. If a "desk" goes on vacation, or is out..........
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Subscriber from HAYWARD, CA wrote
Another Er: There was no staff present at check in when I arrived, but when a nurse..........
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Subscriber from SUNNYVALE, CA wrote
Another Er: Excellent period!.......
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Subscriber from CAMPBELL, CA wrote
Another Er: GOOD.......
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Subscriber from PIEDMONT, CA wrote
Another Er: The doctor was dismissive, brusque and unhelpful. The nurses however were fabulous: caring,good communicators and..........
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Subscriber from EL CERRITO, CA wrote
Another Er: Kaiser has its flaws like any large institution, but it's the model for the way..........
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Subscriber from EL CERRITO, CA wrote
Another Er: My parents have gone to the Emergency Room several times and they received very good..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Have been a Kaiser member for over 40 years and this center is the best..........
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Subscriber from MORAGA, CA wrote
Another Er: Visited ER on primary care doctor's back-up doctor's recommendation - had a significant vertigo attack...........
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Subscriber from DANVILLE, CA wrote
Another Er: One of the better Kaiser hospitals and clinics........
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Subscriber from OAKLAND, CA wrote
Another Er: As hospital ERs continue to deteriorate and be over-run, this is one of the true..........
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Subscriber from SAN ANSELMO, CA wrote
Another Er: Recommend Urgent Care be included in survey - Marin County has a Novato General Hosp..........
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Subscriber from SAN JOSE, CA wrote
Another Er: Heart care superb........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: great nurses. great waiting area. parking lot........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: Failed to stich wound up properly........
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Subscriber from SAN JOSE, CA wrote
Another Er: We have been the Good Sam's urgent care twice in the past year. Each time..........
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Subscriber from SAN JOSE, CA wrote
Another Er: I had 2 stents installed after a heart attack and the service was outstanding........
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Subscriber from DANVILLE, CA wrote
Another Er: I brought in my wife with a temperature of 103.5. She was quickly diagnosed with..........
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Subscriber from OAKLAND, CA wrote
Another Er: There are such huge differences in care, quality of facilities and the perception of being..........
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Subscriber from DANVILLE, CA wrote
Another Er: Items 2, 3, & 4 vary so much with individual staff members that I find..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: doctors and nurses very impressive, with one exception........
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Subscriber from SAN FRANCISCO, CA wrote
Another Er: just fabulous, they took great care of my child when he was sick.......
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Subscriber from ALAMEDA, CA wrote
Another Er: Wait time for upper respiratory infection was 7 hours from time in to time out...........
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Subscriber from EL CERRITO, CA wrote
Another Er: Spent several hours there after being hit by a car; never saw an MD only..........
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Subscriber from S SAN FRAN, CA wrote
Another Er: Supereior new facility and equipment. Top notch Doctors and nurses........
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Subscriber from HERCULES, CA wrote
Another Er: PHYSICIANS GREAT, NO EXPERIENCE WITH HOSPITAL IN 5 YEARS SINCE RECENT FINANCIAL/MANAGEMENT WOES; A SERIOUS..........
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Subscriber from LOS ALTOS, CA wrote
Another Er: Very slow to discharge after doctor agreed to let me go. It shouldn't take that..........
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Subscriber from LAFAYETTE, CA wrote
Another Er: Outstanding........
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Subscriber from SANTA CLARA, CA wrote
Another Er: extremely expensive for minimal care provided.......
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