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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Fence Builders > PSG Fencing
 
Bay Area Consumers' CHECKBOOK > Fence Builders
PSG Fencing
1133 N 10th St
San Jose, CA
Phone: 408-995-3397

See how PSG Fencing scored based on 77 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about PSG Fencing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 77 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated PSG Fencing "superior" for "doing work properly"?
What percent of customers rated PSG Fencing "superior" for "starting and completing work promptly"?
What percent of customers rated PSG Fencing "superior" for "letting you know cost early"?
What percent of customers rated PSG Fencing "superior" for "advice on service options and costs"?
What percent of customers rated PSG Fencing "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MOUNTAIN VIEW, CA wrote on 11/14/09
Unlike some firms, they worked with us to do only what we needed........
Subscriber from SAN JOSE, CA wrote on 07/20/09
Very good fence contractor. I would hire them again........
Subscriber from SAN JOSE, CA wrote on 02/27/09
They were easy to work with, arrived on time (early, actually - when has that..........
Subscriber from REDWOOD CITY, CA wrote on 09/12/08
Company did not handle issues very well. Resoultion was mixed at best to unsatisfactory. Job..........
Subscriber from SANTA CLARA, CA wrote on 08/23/08
The fence is great. We had some issues with them putting in the wrong gate...........
Subscriber from SUNNYVALE, CA wrote on 08/12/08
Great company. Separated out bill for each homeowner. Did not remove old posts, just cut..........
Subscriber from SUNNYVALE, CA wrote on 12/05/07
Problems with correct measurements/estimate........
Subscriber from SAN JOSE, CA wrote on 12/31/06
They did a great job. They do have one really rude receptionist, though. It's also..........
Subscriber from SAN JOSE, CA wrote on 11/13/06
Had them do two different fences. First fence workers were excellent. Fast, good work, and..........
Subscriber from SAN JOSE, CA wrote on 10/17/06
Did a very good job on our fence. The office seemed a bit disorganized though........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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