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Sunday, November 22, 2009
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Bay Area Consumers' CHECKBOOK > Fence Builders > Sierra Lumber & Fencing
 
Bay Area Consumers' CHECKBOOK > Fence Builders
Sierra Lumber & Fencing
1711 Senter Rd
San Jose, CA
Phone: 408-286-7071

See how Sierra Lumber & Fencing scored based on 138 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Sierra Lumber & Fencing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 138 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Sierra Lumber & Fencing "superior" for "doing work properly"?
What percent of customers rated Sierra Lumber & Fencing "superior" for "starting and completing work promptly"?
What percent of customers rated Sierra Lumber & Fencing "superior" for "letting you know cost early"?
What percent of customers rated Sierra Lumber & Fencing "superior" for "advice on service options and costs"?
What percent of customers rated Sierra Lumber & Fencing "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN MATEO, CA wrote on 08/19/09
One month after installation, one of the posts had a split. Within 10 days, they..........
Subscriber from SAN JOSE, CA wrote on 09/27/08
They had to be asked to come back to redo half of the fence. They..........
Subscriber from MENLO PARK, CA wrote on 10/02/06
quality of work was poor.......
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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