You want your furniture to look right, fit right, sit right. You expect it to give you years of enjoyment. And you don't want to pay a fortune for it. To get such results, it's key to choose the right stores...and to be savvy about getting the best price and reliable service from any store you use. This article will help. We've rated 55 area furniture stores.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Bay Area Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Furniture Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.

• Subscriber from SAN FRANCISCO, CA wrote Another Store: I bought a bed with a leather headboard from Copenhagen. The day it was delivered..........
• Subscriber from EL CERRITO, CA wrote Another Store: Always reliable........
• Subscriber from WALNUT CREK, CA wrote Another Store: I've just visited there and gotten quotes over the phone after emailing them. They are..........
• Subscriber from SAN JOSE, CA wrote Another Store: Horrible experience.......
• Subscriber from SAN JOSE, CA wrote Another Store: Two types of furniture: assembly needed and preassembled. Happy with quality of preassembled furniture, but..........
• Subscriber from PETALUMA, CA wrote Another Store: Quality of store facility does not showcase furniture to its best. That makes it more..........
• Subscriber from SAN JOSE, CA wrote Another Store: Decent quality items at good prices........
• Subscriber from CORTE MADERA, CA wrote Another Store: I had a problem which their service department initially didn't want to cover, but as..........
• Subscriber from MILL VALLEY, CA wrote Another Store: good value.......
• Subscriber from PACIFICA, CA wrote Another Store: Very nice person helped me but he could not answer my questions and he did..........
• Subscriber from SAN JOSE, CA wrote Another Store: Best furniture store we have ever been in........
• Subscriber from OAKLAND, CA wrote Another Store: for variety and innovative design a big yes...for quality of materials mediocre...love the cafe!l.......
• Subscriber from SAN JOSE, CA wrote Another Store: Very high quality furniture; regular prices stiff so best to wait for sales. Perfect upholstery........
• Subscriber from OAKLAND, CA wrote Another Store: Delivery of fabric delayed; otherwise, excellent service.......
• Subscriber from SAN FRANCISCO, CA wrote Another Store: I like the product selection and the prices. Unfortunately, I had a bad experiece with..........
• Subscriber from CONCORD, CA wrote Another Store: I had to wait a long time for my furniture, due to problems with fabric..........
• Subscriber from SAN FRANCISCO, CA wrote Another Store: Recliner/sectional combo arrives with one wrong leg. Simple you would think to fix but now..........
• Subscriber from MOUNTAIN VIEW, CA wrote Another Store: It's Ikea. It's cheap, not the best quality, varied, and well-suited for when you don't..........
• Subscriber from EL CERRITO, CA wrote Another Store: This has to be the most customer-unfriendly store in existence. You have to walk through..........
• Subscriber from SAN JOSE, CA wrote Another Store: Staff is very friendly, although on weekends the store is packed........
• Subscriber from FREMONT, CA wrote Another Store: The business itself has a good reputation, and superior selection and layout. After sales customer..........
• Subscriber from SAN FRANCISCO, CA wrote Another Store: This is a high quality firm with employees who do not seem to be working..........
• Subscriber from MENLO PARK, CA wrote Another Store: Excellent, hometown business offering a very professional approach while remaining sensitive to their customers........
• Subscriber from PALO ALTO, CA wrote Another Store: You can't beat the variety and prices at Ikea. Very creative. Stands behind its products........
• Subscriber from WALNUT CREEK, CA wrote Another Store: Although I had to order from a book - they didn't have what I was..........
• Subscriber from SAN RAMON, CA wrote Another Store: We looked extensively at office furniture and found the best selection by far at Scandinavian..........
• Subscriber from SAN FRANCISCO, CA wrote Another Store: Very enjoyable experience........
• Subscriber from LOS ALTOS, CA wrote Another Store: I bought a new sleigh bed from Ethan Allen recently. The shopping experience was wonderful..........
• Subscriber from SUNNYVALE, CA wrote Another Store: Fantastic selection. The prices are high but good value is found during sales. The delivery..........
• Subscriber from BERKELEY, CA wrote Another Store: Good furniture, and service is above average - though prices seem a bit high........
• Subscriber from DANVILLE, CA wrote Another Store: Beautiful merchandise and selection. However, everything that was delivered was knicked or damaged. They had..........
• Subscriber from LOS GATOS, CA wrote Another Store: Staff very friendly/helpful; selection is great, prices are great - but forgot to actually submit..........
• Subscriber from SAN JOSE, CA wrote Another Store: Reasonable discounts on good quality items........
• Subscriber from SAN JOSE, CA wrote Another Store: happy with sofa sleeper I bought. Delivery went smoothly........
• Subscriber from SAN MATEO, CA wrote Another Store: They do not stand by their products. They are accusatory and go by the belief..........
• Subscriber from SAN MATEO, CA wrote Another Store: We bought several pieces from here in the last year and got great advice on..........
• Subscriber from BERKELEY, CA wrote Another Store: Best price on Stressless chairs!.......
• Subscriber from PALO ALTO, CA wrote Another Store: Three deliveries for one purchase - late, broken, etc.......
• Subscriber from SUNNYVALE, CA wrote Another Store: Excellent quality and the prices are more than fair for the quality -- especially when..........
• Subscriber from SAN FRANCISCO, CA wrote Another Store: My custom order sofa was delivered with major upholstery flaws...and it took me over 6..........