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Crate & Barrel received 22 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local furniture store.

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301 Santana Row
San Jose, CA
Phone: 408-247-0600
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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Fretwell's Ethan Allen Home Interiors, Concord, CA
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Crate & Barrel, San Francisco, CA
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Crate & Barrel, San Jose, CA
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Macy's,
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Home Space, Soquel, CA
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La-Z-Boy Furniture Galleries, Santa Rosa, CA
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La-Z-Boy Furniture Galleries, South San Francisco, CA
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Room & Board, San Francisco, CA
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Macy's, Pleasanton, CA
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Bassett Home Furnishings, Pleasant Hill, CA
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Eastern the Furniture Company, Santa Clara, CA
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Hoot Judkins Furniture, Redwood City, CA
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Viking Trader, Berkeley, CA
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Fenton MacLaren Vintage Home, Berkeley, CA
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Mancini's Sleep World, Sunnyvale, CA
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Wooden Duck, Berkeley, CA
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Ethan Allen Design Center, Mill Valley, CA
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Macy's, San Mateo, CA
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Scandinavian Designs, San Rafael, CA
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Ethan Allen Design Center, San Jose, CA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.
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Subscriber from BELMONT, CA wrote about a local furniture store:
We had a great experience here buying a couch. We were able to try many..........
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Subscriber from CASTRO VALLEY, CA wrote about a local furniture store:
Catalog sales store for name brand furniture. We found a coffee and end tables we..........
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Subscriber from BERKELEY, CA wrote about a local furniture store:
They were very helpful when I had a problem with a manufacturer of something that..........
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Subscriber from PIEDMONT, CA wrote about a local furniture store:
While delivering my new purchase, they repaired, at no charge, a manufacturing defect in a..........
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Subscriber from MARTINEZ, CA wrote about a local furniture store:
they no longer have the refurbished older mahogany furniture that they were known for. probably..........
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Subscriber from LAFAYETTE, CA wrote about a local furniture store:
Great salespeople, good products, good prices........
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Subscriber from FELTON, CA wrote about a local furniture store:
Very pleased........
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Subscriber from CONCORD, CA wrote about a local furniture store:
Quality furniture, great prices and American Made collection on sale!.......
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Subscriber from OAKLAND, CA wrote about a local furniture store:
If they have what you want you cannot find it cheaper. My $2100 retail latex..........
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Subscriber from SAN RAMON, CA wrote about a local furniture store:
We looked extensively at office furniture and found the best selection by far at Scandinavian..........
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