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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Hardware Stores > Pagano's
 
Bay Area Consumers' CHECKBOOK > Hardware Stores
Pagano's
1100 Lincoln Ave
Alameda, CA
Phone: 510-522-1345
See how Pagano's scored based on 187 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Pagano's?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 187 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ALAMEDA, CA wrote on 08/13/08
When the owner is away, the mice do play. Sometimes most of the staff is..........
Subscriber from ALAMEDA, CA wrote on 07/11/07
There is always someone knowledgable to help........
Subscriber from OAKLAND, CA wrote on 10/10/06
Over the years, the customer service at Paganos seems to have declined, but it's still..........
Subscriber from ALAMEDA, CA wrote on 10/05/06
Will really try to help you, once you grab an employee. Very friendly atomosphere........
Subscriber from OAKLAND, CA wrote on 10/01/06
They used to be better. There used to be several good hardware stores that still..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.









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