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Bay Area Consumers' CHECKBOOK > Hardware Stores > Berkeley Ace Hardware
 
Bay Area Consumers' CHECKBOOK > Hardware Stores
Berkeley Ace Hardware
2145 University Ave
Berkeley, CA
Phone: 510-845-0410

See how Berkeley Ace Hardware scored based on 155 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Berkeley Ace Hardware?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 155 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from KENSINGTON, CA wrote on 07/28/09
Window railway display has not been functional for years........
Subscriber from BERKELEY, CA wrote on 07/06/09
Great local resource for Berkeley. Parking lot makes for quick in & outs, especially when..........
Subscriber from DANVILLE, CA wrote on 08/25/08
A FRIENDLY, LOCALLY OWNED STORE. OWNERS CONTRIBUTE MUCH TO THE QUALITY OF BERKELEY........
Subscriber from BERKELEY, CA wrote on 08/13/08
The cashiers aren't very polite........
Subscriber from BERKELEY, CA wrote on 07/31/08
On most items I get there I haven't "comparison shopped," so can't rate how prices..........
Subscriber from LAFAYETTE, CA wrote on 09/30/07
Fantastic variety but why are the employees so sad? From what I've seen of the..........
Subscriber from BERKELEY, CA wrote on 09/11/07
I love the general store atmosphere of this place. I support it whenever I can........
Subscriber from SAN ANDREAS, CA wrote on 10/11/06
Great place with old fashioned friendly service. Highly recommended........
Subscriber from BERKELEY, CA wrote on 10/10/06
Service in electrical supplies is superior........
Subscriber from ALBANY, CA wrote on 10/05/06
i would never go there except for its convenient location.......
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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