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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Hardware Stores > Pete's Ace Hardware
 
Bay Area Consumers' CHECKBOOK > Hardware Stores
Pete's Ace Hardware
2569 Castro Valley Blvd
Castro Valley, CA
Phone: 510-581-7633
See how Pete's Ace Hardware scored based on 178 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Pete's Ace Hardware?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 178 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN FRANCISCO, CA wrote on 09/28/09
Prices tend to be on the high side as compared to places like Home Depot........
Subscriber from SAN LEANDRO, CA wrote on 09/18/09
They are extremely helpful. Even though they did not normally carry the model or brand..........
Subscriber from CASTRO VALLEY, CA wrote on 09/03/09
If you need help finding that one screw and only want to buy just one..........
Subscriber from CASTRO VALLEY, CA wrote on 08/05/09
Pete's is a Castro Valley hardware icon........
Subscriber from OAKLAND, CA wrote on 08/14/08
great staff help you with advice.......
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.









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