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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Home Depot
91 Colma Blvd Colma, CA
650-755-9600
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305 ratings |
How does "Home Depot" rate compared to other hardware stores in Colma , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Hardware Stores in Alameda, CA |
Hardware Stores in Antioch, CA |
Hardware Stores in Aptos, CA |
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Hardware Stores in Belmont, CA |
Hardware Stores in Belvedere Tiburon, CA |
Hardware Stores in Ben Lomond, CA |
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Hardware Stores in Benicia, CA |
Hardware Stores in Berkeley, CA |
Hardware Stores in Boyes Hot Spring, CA |
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Hardware Stores in Brentwood, CA |
Hardware Stores in Calistoga, CA |
Hardware Stores in Campbell, CA |
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Hardware Stores in Capitola, CA |
Hardware Stores in Castro Valley, CA |
Hardware Stores in Colma, CA |
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Hardware Stores in Concord, CA |
Hardware Stores in Cotati, CA |
Hardware Stores in Daly City, CA |
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Hardware Stores in Dublin, CA |
Hardware Stores in East Palo Alto, CA |
Hardware Stores in El Cerrito, CA |
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Hardware Stores in El Sobrante, CA |
Hardware Stores in Emeryville, CA |
Hardware Stores in Fairfax, CA |
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Hardware Stores in Fairfield, CA |
Hardware Stores in Felton, CA |
Hardware Stores in Foster City, CA |
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Hardware Stores in Fremont, CA |
Hardware Stores in Gilroy, CA |
Hardware Stores in Half Moon Bay, CA |
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Hardware Stores in Hayward, CA |
Hardware Stores in Hercules, CA |
Hardware Stores in Kensington, CA |
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Hardware Stores in Lafayette, CA |
Hardware Stores in Larkspur, CA |
Hardware Stores in Livermore, CA |
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Hardware Stores in Los Altos, CA |
Hardware Stores in Los Gatos, CA |
Hardware Stores in Martinez, CA |
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Hardware Stores in Menlo Park, CA |
Hardware Stores in Mill Valley, CA |
Hardware Stores in Millbrae, CA |
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Hardware Stores in Milpitas, CA |
Hardware Stores in Moraga, CA |
Hardware Stores in Morgan Hill, CA |
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Hardware Stores in Mountain View, CA |
Hardware Stores in Napa, CA |
Hardware Stores in Newark, CA |
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Hardware Stores in Novato, CA |
Hardware Stores in Oakland, CA |
Hardware Stores in Orinda, CA |
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Hardware Stores in Pacifica, CA |
Hardware Stores in Palo Alto, CA |
Hardware Stores in Petaluma, CA |
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Hardware Stores in Piedmont, CA |
Hardware Stores in Pinole, CA |
Hardware Stores in Pittsburg, CA |
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Hardware Stores in Pleasant Hill, CA |
Hardware Stores in Pleasanton, CA |
Hardware Stores in Point Reyes Station, CA |
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Hardware Stores in Portola Valley, CA |
Hardware Stores in Redwood City, CA |
Hardware Stores in Richmond, CA |
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Hardware Stores in Rio Vista, CA |
Hardware Stores in Rodeo, CA |
Hardware Stores in Rohnert Park, CA |
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Hardware Stores in San Bruno, CA |
Hardware Stores in San Carlos, CA |
Hardware Stores in San Francisco, CA |
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Hardware Stores in San Jose, CA |
Hardware Stores in San Leandro, CA |
Hardware Stores in San Lorenzo, CA |
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Hardware Stores in San Mateo, CA |
Hardware Stores in San Rafael, CA |
Hardware Stores in San Ramon, CA |
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Hardware Stores in Santa Clara, CA |
Hardware Stores in Santa Cruz, CA |
Hardware Stores in Santa Rosa, CA |
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Hardware Stores in Scotts Valley, CA |
Hardware Stores in Sebastopol, CA |
Hardware Stores in Sonoma, CA |
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Hardware Stores in South San Francisco, CA |
Hardware Stores in St Helena, CA |
Hardware Stores in Suisun City, CA |
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Hardware Stores in Sunnyvale, CA |
Hardware Stores in Union City, CA |
Hardware Stores in Vacaville, CA |
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Hardware Stores in Vallejo, CA |
Hardware Stores in Walnut Creek, CA |
Hardware Stores in Watsonville, CA |
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Hardware Stores in Woodside, CA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from FREMONT, CA wrote
Another Store: If you live in the Mission San Jose area of Fremont, this hardware store should..........
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Subscriber from MILL VALLEY, CA wrote
Another Store: This is the place where contractors get much of their materials and tools in Marin..........
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Subscriber from SAN MATEO, CA wrote
Another Store: A special order for flooring that was supposed to take five days turned into 32..........
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Subscriber from PALO ALTO, CA wrote
Another Store: They carry virtually everything for plumbing and electrical jobs........
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Subscriber from BELMONT, CA wrote
Another Store: They are a very reliable neighborhood hardware store........
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Subscriber from MOS BEACH, CA wrote
Another Store: A little pricey but old timers there have real advice and help. I hope new..........
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Subscriber from BERKELEY, CA wrote
Another Store: Staff seems less informed than a few years ago........
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Subscriber from SAN JOSE, CA wrote
Another Store: love the store, especially the way they take back items, even without receipts........
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Subscriber from SAN JOSE, CA wrote
Another Store: product variety suffered after the company changed hands.......
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Jackson's people care!.......
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Subscriber from SAN JOSE, CA wrote
Another Store: Had to wait quite a while to get someone to help me on my second..........
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Subscriber from PALO ALTO, CA wrote
Another Store: sometimes difficult to find a staff person to get info.......
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Subscriber from EL CERRITO, CA wrote
Another Store: Pastime still feels like an old-time service-oriented hardware store. Their take-a-number system is centrally located..........
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Subscriber from FREMONT, CA wrote
Another Store: This place is like a valuable jewel, hidden away in the Mission district of Fremont...........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Excellent selection for neighborhood hardware........
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Subscriber from SAN JOSE, CA wrote
Another Store: Good service when you can find the "expert" for that area. Bought a Home Depot..........
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Subscriber from EMERALD HILLS, CA wrote
Another Store: With a little service we might be onto something........
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Subscriber from SAN JOSE, CA wrote
Another Store: Great selection of plants and rocks, etc. for landscaping. Just OK for hardware........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: it's fun to shop there!.......
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Not a big price leader. Knowledgeable help often difficult to find (order desk better than..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Finding help in the store is inferior.......
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Subscriber from CONCORD, CA wrote
Another Store: You gotta know what you want and where it is or you wait........
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Subscriber from BELMONT, CA wrote
Another Store: Availability of help has improved greatly over the past year........
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Subscriber from LOS ALTOS, CA wrote
Another Store: Much nicer environment than Home Depot........
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Subscriber from SAN RAFAEL, CA wrote
Another Store: Convenient location for me, which is mainly why I patronize it........
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Subscriber from ORINDA, CA wrote
Another Store: the attitude of the staff is along the lines of "I'm doing you a favor"..........
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Subscriber from PLEASANT HILL, CA wrote
Another Store: Many of staff don't seem to want to assist you. Checking out with merchandise is..........
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Subscriber from WALNUT CREEK, CA wrote
Another Store: I prefer Lowe's to Homedepot because of service, availability,and display areas........
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Subscriber from SUNNYVALE, CA wrote
Another Store: Not enough staff........
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Subscriber from REDWOOD CITY, CA wrote
Another Store: I'm a new member. The new Wholesale store I visit would do better if it..........
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Subscriber from OAKLAND, CA wrote
Another Store: a largely disorganized and poorly kept store. The worst Home Depot of all........
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Subscriber from SAN PABLO, CA wrote
Another Store: Basic-- doesn't carry full range of HD products. Friendly at times but terrible service when..........
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Subscriber from SAUSALITO, CA wrote
Another Store: Everybody's last choice.......
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Subscriber from SAN JOSE, CA wrote
Another Store: Store has much improved over the years. Service can be very spotty. Some folks are..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Outstanding! Puts the Warehouse places to shame!.......
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Subscriber from LOS ALTOS, CA wrote
Another Store: Customer Service appears disorganized. Conflicting information to customer. Glitch in made-to-order software creates problems for..........
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Subscriber from CONCORD, CA wrote
Another Store: Not much service, but the quality, quantity and price are good........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: THE BEST.......
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Subscriber from REDWOOD CITY, CA wrote
Another Store: too few staff on floor and particularly at checkout.......
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Subscriber from CASTRO VALLEY, CA wrote
Another Store: Lots of things in stock. Not easy to order most special order items........
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Subscriber from LAFAYETTE, CA wrote
Another Store: They sold me an extension ladder labeled (in relatively small print) "return; do not sell."..........
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Subscriber from FREMONT, CA wrote
Another Store: Good "Old-Time" Hardware Store.......
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Subscriber from CONCORD, CA wrote
Another Store: I like these guys better than home depot, but there are fewer stores, farther away........
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Subscriber from OAKLAND, CA wrote
Another Store: Only go there when I couldn't find it at ACE........
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Subscriber from DALY CITY, CA wrote
Another Store: They are always willing to take your question. They usually have a good answer, steer..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: have always received excellent service and advice from this staff........
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Subscriber from FREMONT, CA wrote
Another Store: Best service around and very knowledgeable staff. Takes the time to explain things to you........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Hard to find things........
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Subscriber from BERKELEY, CA wrote
Another Store: Old fashioned, behind-the-counter store. Very pleasant........
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Subscriber from ORINDA, CA wrote
Another Store: Superior rating based on service and advice provided by owner/manager; staff not nearly as capable.......
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