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2090 Meridian Park Blvd
Concord, CA
Phone: 925-798-9600
See how Home Depot scored based on 314 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
314 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from PLEASANT HILL, CA wrote on 08/02/09
- It's often hard to find help, but when found, they are excellent........
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Subscriber from BERKELEY, CA wrote on 07/16/09
- Staff does not typically know a lot about products. There seem to be a lot..........
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Subscriber from PLEASANT HILL, CA wrote on 06/30/09
- Many of staff don't seem to want to assist you. Checking out with merchandise is..........
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Subscriber from WALNUT CREEK, CA wrote on 09/11/08
- The staff here can sometimes be hard to get ahold of, but they do a..........
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Subscriber from CONCORD, CA wrote on 09/01/08
- If you don't expect sales help or advice you are not disappointed. The product choices..........
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Subscriber from CONCORD, CA wrote on 08/14/08
- You gotta know what you want and where it is or you wait........
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Subscriber from CLAYTON, CA wrote on 01/04/08
- Unless you are a contractor with connections, you won't get much help at this store...........
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Subscriber from CONCORD, CA wrote on 08/07/07
- Not much service, but the quality, quantity and price are good........
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Subscriber from PLEASANT HILL, CA wrote on 10/13/06
- Forget about service in this place. try to find someone qualified who does not have..........
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Subscriber from OAKLAND, CA wrote on 10/12/06
- Check out lines are too long. Garden nursery has a good variety of plants; somewhat..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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