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11939 San Pablo Ave
El Cerrito, CA
Phone: 510-235-0800
See how Home Depot scored based on 195 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
195 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from OAKLAND, CA wrote on 10/17/09
- Only go there when I couldn't find it at ACE........
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Subscriber from EL CERRITO, CA wrote on 07/29/09
- Experience can be terrible to excellent, mostly the former. They seem to run their stocking..........
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Subscriber from RICHMOND, CA wrote on 07/17/09
- Gave this adequate, but in terms of getting help regarding products...not good.......
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Subscriber from EL CERRITO, CA wrote on 08/26/08
- I hate shopping at HD. Even though it's four blocks from my home, a short..........
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Subscriber from EL CERRITO, CA wrote on 08/15/08
- Too big. Sometimes hard to get help........
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Subscriber from RICHMOND, CA wrote on 02/28/08
- train employees.......
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Subscriber from EL CERRITO, CA wrote on 09/12/07
- They do a good job of providing employment for people who might not be able..........
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Subscriber from RICHMOND, CA wrote on 09/19/06
- Our tiny kitchen makeover was a nightmare thanks to their complete and utter failure to..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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