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Bay Area Consumers' CHECKBOOK > Hardware Stores > Ellis Ace Hardware
 
Bay Area Consumers' CHECKBOOK > Hardware Stores
Ellis Ace Hardware
5424 Martin Luther King Jr Way #J
Oakland, CA
Phone: 510-653-4365

See how Ellis Ace Hardware scored based on 76 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Ellis Ace Hardware?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 76 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
Number of complaints on file at Better Business Bureau:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from OAKLAND, CA wrote on 08/26/09
This is our neighborhood hardware store. We really like them and continue to purchase from..........
Subscriber from OAKLAND, CA wrote on 07/21/09
Fun to shop there. Helpful advice........
Subscriber from BERKELEY, CA wrote on 08/13/08
Old fashioned, behind-the-counter store. Very pleasant........
Subscriber from ALAMO, CA wrote on 09/26/07
Support them they are great.......
Subscriber from OAKLAND, CA wrote on 09/11/07
If you can't find it here, chances are good that you won't find it........
Subscriber from ALAMEDA, CA wrote on 07/11/07
Most of the products are behind the counter so there is no browsing. I like..........
Subscriber from OAKLAND, CA wrote on 10/10/06
All service is provided at the counter (90% of the products are behind the counter)...........
Subscriber from OAKLAND, CA wrote on 09/19/06
An old fashioned hardware store where they actually find the parts you need.......
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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