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Ellis Ace Hardware, Oakland, CA |
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Foothill Hardware, Oakland, CA |
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Glenview Hardware, Oakland, CA |
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Home Depot, Oakland, CA |
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Laurel Ace Hardware Center, Oakland, CA |
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Markus Supply Ace Hardware, Oakland, CA |
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Montclair Village True Value Hardware, Oakland, CA |
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many more...... |
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1221 Grand Ave
Oakland, CA
Phone: 510-652-1936
See how Grand Lake Ace Hardware scored based on 325 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
325 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from PIEDMONT, CA wrote on 08/06/09
- Ace used to be fantastic. Some of the current (2008-9) staff is not at all..........
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Subscriber from OAKLAND, CA wrote on 08/06/09
- Very friendly, helpful, good selection.......
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Subscriber from OAKLAND, CA wrote on 07/06/09
- Pricey, but they always have what you need. If you can't find something anywhere else,..........
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Subscriber from OAKLAND, CA wrote on 08/12/08
- On your pick-list, this seemed to be the only Ace Hardware store not listed in..........
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Subscriber from PIEDMONT, CA wrote on 07/23/08
- Like the store your parents used to go to -- lots of knowledgeable, helpful staff,..........
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Subscriber from OAKLAND, CA wrote on 09/19/07
- They always have what I need and help me find it fast. What more can..........
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Subscriber from OAKLAND, CA wrote on 09/06/07
- I always use ACE for my hardware needs. They give great customer service. And will..........
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Subscriber from OAKLAND, CA wrote on 12/11/06
- I assume this doesn't just apply to the garden center, right? My responses are ONLY..........
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Subscriber from PIEDMONT, CA wrote on 10/08/06
- Old-fashioned service. Bright, attractive, well-stocked store. Hardware, paint, housewares........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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