Hardware Stores in Palo Alto , CA

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Sunday, March 21, 2010

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

Hardware Stores in Palo Alto, CA and Nearby

The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.

From Bay Area Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Palo Alto Ace Hardware 875 Alma St Palo Alto, CA 650-327-7222	312 ratings	How does "Palo Alto Ace Hardware" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
2.	Peninsula Hardware 2676 Middlefield Rd Palo Alto, CA 650-325-3491	102 ratings	How does "Peninsula Hardware" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
3.	Ace Hardware 700 Santa Cruz Ave Menlo Park, CA 650-325-2515	17 ratings	How does "Ace Hardware" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
4.	Home Depot 4000 Alameda Ave Oakland, CA 510-533-7379	27 ratings	How does "Home Depot" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
5.	Cole Hardware 2254 Polk St San Francisco, CA 415-674-8913	22 ratings	How does "Cole Hardware" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
6.	Home Depot 860 E Dunne Ave Morgan Hill, CA 408-779-9755	14 ratings	How does "Home Depot" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
7.	Home Depot 1625 Sycamore Ave Hercules, CA 510-245-9572	31 ratings	How does "Home Depot" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
8.	Home Depot 5631 Lone Tree Way Brentwood, CA 925-513-6060	17 ratings	How does "Home Depot" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
9.	Antioch Ace Hardware 501 Sunset Dr Antioch, CA 925-757-2500	20 ratings	How does "Antioch Ace Hardware" rate compared to other hardware stores in Palo Alto , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from SAN ANDREAS, CA wrote Another Store: Yes, the variety is there and the prices are competitive...but the staff is SO poor..........
Subscriber from CLAYTON, CA wrote Another Store: I'm impressed with how friendly and outgoing the staff is here. It makes me want..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: San Lorenzo excels in having people who actually know about the products they are selling..........
Subscriber from MORAGA, CA wrote Another Store: The sales associates are friendly, helpful and approachable. As a small store, they try harder..........
Subscriber from PALO ALTO, CA wrote Another Store: Sometimes OSH has a product I cannot find elsewhere. Also, there are people (like the..........
Subscriber from MENLO PARK, CA wrote Another Store: Lots of stuff. Often hard to find a clerk that knows what he or she..........
Subscriber from BELMONT, CA wrote Another Store: They are a very reliable neighborhood hardware store........
Subscriber from EL CERRITO, CA wrote Another Store: Too big. Sometimes hard to get help........
Subscriber from LOS GATOS, CA wrote Another Store: ACE is very good except you never want to buy certain items that may be..........
Subscriber from ALAMO, CA wrote Another Store: Support them they are great.......
Subscriber from SAN FRANCISCO, CA wrote Another Store: Re-opened July 5th. Was missed by the neighborhood. New store is nicer than the old,..........
Subscriber from SAN JOSE, CA wrote Another Store: I go here when I can't find the thing I need elsewhere........
Subscriber from CONCORD, CA wrote Another Store: Knowledgable staff........
Subscriber from BERKELEY, CA wrote Another Store: Go only if you can't afford anything more expensive. The service stinks........
Subscriber from MOUNTAIN VIEW, CA wrote Another Store: Service varies by department.......
Subscriber from RICHMOND, CA wrote Another Store: Our tiny kitchen makeover was a nightmare thanks to their complete and utter failure to..........
Subscriber from DANVILLE, CA wrote Another Store: NO ONE KNOWS HOW TO USE AN APPLIANCE, ONCE IT IS BOUGHT. MISS THE HARDWARES..........
Subscriber from MILLBRAE, CA wrote Another Store: Everything is great, except for the checkout lines. Only one register open and five people..........
Subscriber from MENLO PARK, CA wrote Another Store: I look for housewares here before going to a bigger place, because the selection is..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: extensive choice of products in stock.......
Subscriber from BELMONT, CA wrote Another Store: Perhaps 1-2 years ago the store split into high-end hardware and designated the "low-end" hardware..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: THE BEST.......
Subscriber from CAMPBELL, CA wrote Another Store: About my only issue is it sometimes takes a little while to find an employee..........
Subscriber from SAN JOSE, CA wrote Another Store: I ordered a barbecue from them, which they ended up giving me 1 month late..........
Subscriber from WOODSIDE, CA wrote Another Store: Large hardware store - if I need something specific, this is where I go. The..........
Subscriber from OAKLAND, CA wrote Another Store: I assume this doesn't just apply to the garden center, right? My responses are ONLY..........
Subscriber from BERKELEY, CA wrote Another Store: Staff seems less informed than a few years ago........
Subscriber from CONCORD, CA wrote Another Store: These guys are close to my house, but if I need something top rate, I..........
Subscriber from SAUSALITO, CA wrote Another Store: Everybody's last choice.......
Subscriber from SUNNYVALE, CA wrote Another Store: Not enough staff........
Subscriber from NOVATO, CA wrote Another Store: Have a nice selection of replacement items for the age and types of houses in..........
Subscriber from MORAGA, CA wrote Another Store: The sales associates are nowhere to be found, especially when you need to talk to..........
Subscriber from SAN JOSE, CA wrote Another Store: Love the smaller, less intimidating nature of the OSH stores, in general. It is easy..........
Subscriber from WALNUT CREEK, CA wrote Another Store: The staff here can sometimes be hard to get ahold of, but they do a..........
Subscriber from SAN JOSE, CA wrote Another Store: Great Service here. I would rather go here than Home Depot or Orchard Supply unless..........
Subscriber from PLEASANT HILL, CA wrote Another Store: Forget about service in this place. try to find someone qualified who does not have..........
Subscriber from SAN JOSE, CA wrote Another Store: What service? There is no service. You are supposed to know. Isn't that a DIY..........
Subscriber from KENSINGTON, CA wrote Another Store: They have everything -- from phone equipment to usual hardware equipment. They are always very..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: A great little neighborhood hardware store.......
Subscriber from LOS ALTOS, CA wrote Another Store: Great local town hardware store. The people remember your name and stand behind the products...........
Subscriber from BRENTWOOD, CA wrote Another Store: Seem to have everything I need and then some, without wandering thru a warehouse. Always..........
Subscriber from SAN JOSE, CA wrote Another Store: Pricey but definitely the act to beat!.......
Subscriber from OAKLAND, CA wrote Another Store: I really wish we had a Lowes so we wouldn't need to deal with Home..........
Subscriber from SAN RAFAEL, CA wrote Another Store: The shopping experienced is enhanced by their extra support staff in the aisles........
Subscriber from PALO ALTO, CA wrote Another Store: Always great advice and plenty of people to help........
Subscriber from OAKLAND, CA wrote Another Store: So much better than Home Depot. Employees are much happier to help you........
Subscriber from FREMONT, CA wrote Another Store: This is an awesome store for getting advice. Best I've ever been too........
Subscriber from SARATOGA, CA wrote Another Store: Small town hardware in busy city...very helpful staff...good selection of basic hardware.......
Subscriber from ORINDA, CA wrote Another Store: What impressed me was that the salesperson tried to help me complete a project and..........
Subscriber from LIVERMORE, CA wrote Another Store: I hate walking into a store and getting disoriented with all the stuff and not..........

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