Hardware Stores in Portola Valley , CA

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Friday, March 12, 2010

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

Hardware Stores in Portola Valley, CA and Nearby

The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.

From Bay Area Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Portola Valley Hardware 112 Portola Rd Portola Valley, CA 650-851-0116	22 ratings	How does "Portola Valley Hardware" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
2.	Ace Hardware 700 Santa Cruz Ave Menlo Park, CA 650-325-2515	17 ratings	How does "Ace Hardware" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
3.	Home Depot 4000 Alameda Ave Oakland, CA 510-533-7379	27 ratings	How does "Home Depot" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
4.	Cole Hardware 2254 Polk St San Francisco, CA 415-674-8913	22 ratings	How does "Cole Hardware" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
5.	Home Depot 860 E Dunne Ave Morgan Hill, CA 408-779-9755	14 ratings	How does "Home Depot" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
6.	Home Depot 1625 Sycamore Ave Hercules, CA 510-245-9572	31 ratings	How does "Home Depot" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
7.	Home Depot 5631 Lone Tree Way Brentwood, CA 925-513-6060	17 ratings	How does "Home Depot" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
8.	Antioch Ace Hardware 501 Sunset Dr Antioch, CA 925-757-2500	20 ratings	How does "Antioch Ace Hardware" rate compared to other hardware stores in Portola Valley , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from RICHMOND, CA wrote Another Store: train employees.......
Subscriber from SAN FRANCISCO, CA wrote Another Store: for such a huge store, it's amazing the amount of things they DON'T have. And..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: smaller than the Gellert Blvd store. Same great staff attitudes........
Subscriber from NAPA, CA wrote Another Store: Very friendly & helpful employees!.......
Subscriber from BELMONT, CA wrote Another Store: Availability of help has improved greatly over the past year........
Subscriber from SAN JOSE, CA wrote Another Store: love the store, especially the way they take back items, even without receipts........
Subscriber from ORINDA, CA wrote Another Store: Name should not say Orinda Village........
Subscriber from EL GRANADA, CA wrote Another Store: A pleasant place, with better quality plants and service than other Home Depots........
Subscriber from KENSINGTON, CA wrote Another Store: They have everything -- from phone equipment to usual hardware equipment. They are always very..........
Subscriber from EL CERRITO, CA wrote Another Store: This place is a local treasure. It has been at this location for at least..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: Very good local store........
Subscriber from MENLO PARK, CA wrote Another Store: Lots of stuff. Often hard to find clerks. Even harder to find a clerk that..........
Subscriber from SARATOGA, CA wrote Another Store: Service has gone downhill as they have less staff now.......
Subscriber from NOVATO, CA wrote Another Store: Except for the appliance and paint areas most employees could care less about the customer!..........
Subscriber from SAN LEANDRO, CA wrote Another Store: They are extremely helpful. Even though they did not normally carry the model or brand..........
Subscriber from EMERALD HILLS, CA wrote Another Store: With a little service we might be onto something........
Subscriber from SUNNYVALE, CA wrote Another Store: Not enough staff........
Subscriber from BRISBANE, CA wrote Another Store: A very clean, neat store, with competitive prices and friendly staff. More employees would be..........
Subscriber from CLAYTON, CA wrote Another Store: Unless you are a contractor with connections, you won't get much help at this store...........
Subscriber from WOODSIDE, CA wrote Another Store: Large hardware store - if I need something specific, this is where I go. The..........
Subscriber from MENLO PARK, CA wrote Another Store: I look for housewares here before going to a bigger place, because the selection is..........
Subscriber from MOUNTAIN VIEW, CA wrote Another Store: Helpful staff. Limited store size and limited variety of products........
Subscriber from BERKELEY, CA wrote Another Store: Not quite the variety that they offered years ago before becoming an ACE store, but..........
Subscriber from OAKLAND, CA wrote Another Store: Service is adequate for a large store. Sometimes good, sometimes bad. Main thing is price..........
Subscriber from OAKLAND, CA wrote Another Store: Each different hardware store is the 'go-to' of choice for different products around here..........
Subscriber from MILPITAS, CA wrote Another Store: I will go to OSH over Home Depot or Lowes because there are not long..........
Subscriber from OAKLAND, CA wrote Another Store: Over the years, the customer service at Paganos seems to have declined, but it's still..........
Subscriber from EL CERRITO, CA wrote Another Store: Experience can be terrible to excellent, mostly the former. They seem to run their stocking..........
Subscriber from MENLO PARK, CA wrote Another Store: Excellent neighborhood hardware store. Excellent advice. They even have Wahlets!.......
Subscriber from PALO ALTO, CA wrote Another Store: Knowledgeable staff who seem to enjoy working with customers........
Subscriber from SARATOGA, CA wrote Another Store: Best refund policy around!.......
Subscriber from CLAYTON, CA wrote Another Store: Very disappointed with the "new" Yardbirds / Home Depot. They can't decide if they are..........
Subscriber from OAKLAND, CA wrote Another Store: I have not been in Bolfings this year, but it used to be another one..........
Subscriber from MENLO PARK, CA wrote Another Store: Excellent for lumber.......
Subscriber from MOUNTAIN VIEW, CA wrote Another Store: Service varies by department.......
Subscriber from PALO ALTO, CA wrote Another Store: Can't ever find help and advice when you need it. We don't go back here..........
Subscriber from SAN JOSE, CA wrote Another Store: Easy store to use, decent and adequate selection, a LOT nicer to visit than Home..........
Subscriber from OAKLAND, CA wrote Another Store: I always use ACE for my hardware needs. They give great customer service. And will..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: Nice people. A fair amount of outdoor/garden stuff........
Subscriber from PIEDMONT, CA wrote Another Store: Ace used to be fantastic. Some of the current (2008-9) staff is not at all..........
Subscriber from MOS BEACH, CA wrote Another Store: A little pricey but old timers there have real advice and help. I hope new..........
Subscriber from OAKLAND, CA wrote Another Store: I assume this doesn't just apply to the garden center, right? My responses are ONLY..........
Subscriber from KENSINGTON, CA wrote Another Store: Window railway display has not been functional for years........
Subscriber from MORAGA, CA wrote Another Store: The sales associates are nowhere to be found, especially when you need to talk to..........
Subscriber from OAKLAND, CA wrote Another Store: I really wish we had a Lowes so we wouldn't need to deal with Home..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: Small store with limited selection, but prices are kept reasonable, the store is clean and..........
Subscriber from LAFAYETTE, CA wrote Another Store: They are not helpful and parking is VERY poor........
Subscriber from OAKLAND, CA wrote Another Store: All service is provided at the counter (90% of the products are behind the counter)...........
Subscriber from SAN FRANCISCO, CA wrote Another Store: SF Cole Hardware is a DIY paradise. Take your problem--bring as much of it as..........
Subscriber from MILPITAS, CA wrote Another Store: Great variety, great prices - hard to find help when you need it, and some..........

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