Hardware Stores in Richmond , CA

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Tuesday, March 16, 2010

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

Hardware Stores in Richmond, CA and Nearby

The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.

From Bay Area Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Ace Hardware 4920 McBryde Ave Richmond, CA 510-233-1068	51 ratings	How does "Ace Hardware" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
2.	Home Depot 1625 Sycamore Ave Hercules, CA 510-245-9572	31 ratings	How does "Home Depot" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
3.	Cole Hardware 2254 Polk St San Francisco, CA 415-674-8913	22 ratings	How does "Cole Hardware" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
4.	Home Depot 4000 Alameda Ave Oakland, CA 510-533-7379	27 ratings	How does "Home Depot" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
5.	Antioch Ace Hardware 501 Sunset Dr Antioch, CA 925-757-2500	20 ratings	How does "Antioch Ace Hardware" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
6.	Ace Hardware 700 Santa Cruz Ave Menlo Park, CA 650-325-2515	17 ratings	How does "Ace Hardware" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
7.	Home Depot 5631 Lone Tree Way Brentwood, CA 925-513-6060	17 ratings	How does "Home Depot" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
8.	Home Depot 860 E Dunne Ave Morgan Hill, CA 408-779-9755	14 ratings	How does "Home Depot" rate compared to other hardware stores in Richmond , CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from OAKLAND, CA wrote Another Store: For a big warehouse the supplies you wanted weren't always in stock. Had to go..........
Subscriber from BERKELEY, CA wrote Another Store: great hardware store.......
Subscriber from BRISBANE, CA wrote Another Store: A very clean, neat store, with competitive prices and friendly staff. More employees would be..........
Subscriber from EL CERRITO, CA wrote Another Store: I like to support this store, but find that their staff is often aloof and..........
Subscriber from SAN JOSE, CA wrote Another Store: Never enough staff on hand to help customers........
Subscriber from SAN JOSE, CA wrote Another Store: Fantastic service and knowledgeable people. No wrong answers which good when doing your first remodeling..........
Subscriber from EL GRANADA, CA wrote Another Store: A pleasant place, with better quality plants and service than other Home Depots........
Subscriber from PALO ALTO, CA wrote Another Store: In addition to the fine service, the owners hire people who are "on the margin"..........
Subscriber from PALO ALTO, CA wrote Another Store: Hard to find what you're looking for and the clerks are little help.......
Subscriber from MILPITAS, CA wrote Another Store: Great variety, great prices - hard to find help when you need it, and some..........
Subscriber from MENLO PARK, CA wrote Another Store: Excellent for lumber.......
Subscriber from FREMONT, CA wrote Another Store: Dale Hardware is the world's greatest hardware store. There are very few times they did..........
Subscriber from CASTRO VALLEY, CA wrote Another Store: Lots of things in stock. Not easy to order most special order items........
Subscriber from BERKELEY, CA wrote Another Store: If they don't have a part you need for something in your home, it's almost..........
Subscriber from KENSINGTON, CA wrote Another Store: This is a relatively small hardware store but seem to have "one of everything." The..........
Subscriber from SAN JOSE, CA wrote Another Store: Easy store to use, decent and adequate selection, a LOT nicer to visit than Home..........
Subscriber from FREMONT, CA wrote Another Store: None better in the area. Outstanding customer service........
Subscriber from OAKLAND, CA wrote Another Store: Helpful. Good prices........
Subscriber from SAN FRANCISCO, CA wrote Another Store: Excellent selection for neighborhood hardware........
Subscriber from CONCORD, CA wrote Another Store: I like these guys better than home depot, but there are fewer stores, farther away........
Subscriber from OAKLAND, CA wrote Another Store: Small but convenient. Not much variety.......
Subscriber from LOS GATOS, CA wrote Another Store: they (several stores) are not cheap but overall they are ok if you know what..........
Subscriber from MOUNTAIN VIEW, CA wrote Another Store: Service varies by department.......
Subscriber from SAN LORENZO, CA wrote Another Store: Left a bag at the checkout counter and called and explained. Told to go in..........
Subscriber from SAN JOSE, CA wrote Another Store: Difficult to find someone of which to ask questions. Difficult to find what you need...........
Subscriber from SAN JOSE, CA wrote Another Store: What service? There is no service. You are supposed to know. Isn't that a DIY..........
Subscriber from HAYWARD, CA wrote Another Store: They've been very helpful when I've been perplexed and have given me helpful advice........
Subscriber from OAKLAND, CA wrote Another Store: The best hardware store I know of, due to range of product handled, which is..........
Subscriber from OAKLAND, CA wrote Another Store: If you can't find it here, chances are good that you won't find it........
Subscriber from SAN JOSE, CA wrote Another Store: A while back I needed help getting a piece of wood cut in the store,..........
Subscriber from PALO ALTO, CA wrote Another Store: Very helpful staff.......
Subscriber from CONCORD, CA wrote Another Store: These guys are close to my house, but if I need something top rate, I..........
Subscriber from ORINDA, CA wrote Another Store: Name should not say Orinda Village........
Subscriber from EMERALD HILLS, CA wrote Another Store: Old style hardware store service: friendly with loads of expertise. Manager named Chris is much..........
Subscriber from SAN FRANCISCO, CA wrote Another Store: They pack a LOT of stuff in there! Good advice for the most part. Gene's..........
Subscriber from SUISUN CITY, CA wrote Another Store: This is the best all-around hardware store I have ever found. Extremely good in answering..........
Subscriber from PALO ALTO, CA wrote Another Store: Sometimes OSH has a product I cannot find elsewhere. Also, there are people (like the..........
Subscriber from SUNNYVALE, CA wrote Another Store: A good hardware store, especially for someone like me (I'm not that sophisticated)........
Subscriber from SAN FRANCISCO, CA wrote Another Store: They are re-organizing the store, so things should clear up a bit........
Subscriber from PIEDMONT, CA wrote Another Store: Ace used to be fantastic. Some of the current (2008-9) staff is not at all..........
Subscriber from BERKELEY, CA wrote Another Store: Your classic neighborhood hardware store - a keeper........
Subscriber from CONCORD, CA wrote Another Store: Not much service, but the quality, quantity and price are good........
Subscriber from ALAMEDA, CA wrote Another Store: There is always someone knowledgable to help........
Subscriber from SAN JOSE, CA wrote Another Store: I ordered a barbecue from them, which they ended up giving me 1 month late..........
Subscriber from SAN RAFAEL, CA wrote Another Store: Jackson's people care!.......
Subscriber from SAN FRANCISCO, CA wrote Another Store: This Pro-Store has slightly better help that the one at #2 colma general HD store,..........
Subscriber from CAMPBELL, CA wrote Another Store: By definition you are mostly on your own and it is not well staffed........
Subscriber from DANVILLE, CA wrote Another Store: A FRIENDLY, LOCALLY OWNED STORE. OWNERS CONTRIBUTE MUCH TO THE QUALITY OF BERKELEY........
Subscriber from RICHMOND, CA wrote Another Store: A good owner run business........
Subscriber from PALO ALTO, CA wrote Another Store: Friendly, helpful staff--someone is always there to assist........

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