Hardware Stores in San Jose, CA

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Wednesday, January 7, 2009

Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.

The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.

From Bay Area Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Almaden Ace Hardware 6469 Almaden Expy San Jose, CA 408-997-1784	51 ratings	How does "Almaden Ace Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
2.	Home Depot 920 Blossom Hill Rd San Jose, CA 408-224-4900	182 ratings	How does "Home Depot" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
3.	Home Depot 975 S de Anza Blvd San Jose, CA 408-253-3537	250 ratings	How does "Home Depot" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
4.	Home Depot 635 W Capitol Expy San Jose, CA 408-978-1099	123 ratings	How does "Home Depot" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
5.	Home Depot 1855 Hillsdale Ave San Jose, CA 408-978-6807	52 ratings	How does "Home Depot" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
6.	Orchard Supply Hardware 3000 Alum Rock Ave San Jose, CA 408-259-5470	76 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
7.	Orchard Supply Hardware 1130 Branham Ln San Jose, CA 408-267-6460	271 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
8.	Orchard Supply Hardware 1751 E Capitol Expy San Jose, CA 408-270-2600	65 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
9.	Orchard Supply Hardware 6450 Via Del Oro San Jose, CA 408-281-3500		How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
10.	Orchard Supply Hardware 720 W San Carlos St San Jose, CA 408-297-7173	109 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
11.	Orchard Supply Hardware 5365 Prospect Rd San Jose, CA 408-446-0525	351 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
12.	Orchard Supply Hardware 5651 Cottle Rd San Jose, CA 408-578-0552	128 ratings	How does "Orchard Supply Hardware" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
13.	Payless Hardware & Rockery 2927 S King Rd San Jose, CA 408-274-4922	15 ratings	How does "Payless Hardware & Rockery" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
14.	Southern Lumber 1402 S 1st St San Jose, CA 408-297-9663	35 ratings	How does "Southern Lumber" rate compared to other hardware stores in San Jose, CA? Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.


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Subscriber Comments

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 09/13/08: It's rare when I don't find what I need........

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 09/13/08: Difficult to find someone of which to ask questions. Difficult to find what you need...........

Subscriber from SARATOGA, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 09/04/08: Convenient ! Good Parking ! Large Selection on most items. Helpful Staff,friendly athmosphere !.......

Subscriber from SAN JOSE, CA wrote about PAYLESS HARDWARE & ROCKERY, San Jose, CA on 08/25/08: Great selection of plants and rocks, etc. for landscaping. Just OK for hardware........

Subscriber from SARATOGA, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 08/15/08: Best refund policy around!.......

Subscriber from MENLO PARK, CA wrote about SOUTHERN LUMBER, San Jose, CA on 08/14/08: Hardwood inventory is excellent........

Subscriber from MOUNTAIN VIEW, CA wrote about HOME DEPOT, San Jose, CA on 08/14/08: Service varies by department.......

Subscriber from CAMPBELL, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 06/24/08: very helpful people at this store........

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 02/06/08: product variety suffered after the company changed hands.......

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 10/29/07: Level of service, and variety of products, has decreased lately. Maybe they are having budget..........

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 10/18/07: Very difficult to get knowledgeable information........

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 10/18/07: Whatever you need always seems to be out of stock........

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 09/26/07: Finding help in the store is inferior.......

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 09/22/07: Big box store-what else to say?.......

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 09/22/07: Pricey but definitely the act to beat!.......

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 09/19/07: I have used this facility since 1986. The staff are always there ready to help..........

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 09/14/07: Easy store to use, decent and adequate selection, a LOT nicer to visit than Home..........

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 12/31/06: Salespeople are much easier to find and more knowledgeable than at Home Depot........

Subscriber from SAN JOSE, CA wrote about HOME DEPOT, San Jose, CA on 12/31/06: I ordered a barbecue from them, which they ended up giving me 1 month late..........

Subscriber from SAN JOSE, CA wrote about ORCHARD SUPPLY HARDWARE, San Jose, CA on 12/29/06: love the store, especially the way they take back items, even without receipts........

See more comments at Bay Area Consumers' CHECKBOOK.

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