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Almaden Ace Hardware, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Payless Hardware & Rockery, San Jose, CA |
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Southern Lumber, San Jose, CA |
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1130 Branham Ln
San Jose, CA
Phone: 408-267-6460
See how Orchard Supply Hardware scored based on 271 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
271 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN JOSE, CA wrote on 11/18/09
- Orchard Supply is the place to go to ask how-to questions for home repair projects...........
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Subscriber from SAN JOSE, CA wrote on 08/10/09
- This is my favorite hardware store, no hassles, they often have sales and coupons so..........
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Subscriber from SAN JOSE, CA wrote on 09/13/08
- It's rare when I don't find what I need........
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Subscriber from SAN JOSE, CA wrote on 09/22/07
- Pricey but definitely the act to beat!.......
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Subscriber from SAN JOSE, CA wrote on 09/14/07
- Easy store to use, decent and adequate selection, a LOT nicer to visit than Home..........
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Subscriber from SAN JOSE, CA wrote on 12/31/06
- Salespeople are much easier to find and more knowledgeable than at Home Depot........
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Subscriber from SAN JOSE, CA wrote on 12/28/06
- Good staff thogh the checkout lines can be long during sales. Much better than Home..........
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Subscriber from SAN JOSE, CA wrote on 10/17/06
- OSH seems to have gone downhill in recent years. The selection is no longer as..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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