 |
 |
 |
|
| · |
Almaden Ace Hardware, San Jose, CA |
| · |
Home Depot, San Jose, CA |
| · |
Home Depot, San Jose, CA |
| · |
Home Depot, San Jose, CA |
| · |
Home Depot, San Jose, CA |
| · |
Orchard Supply Hardware, San Jose, CA |
| · |
Orchard Supply Hardware, San Jose, CA |
| · |
Orchard Supply Hardware, San Jose, CA |
| · |
Orchard Supply Hardware, San Jose, CA |
| · |
Orchard Supply Hardware, San Jose, CA |
| · |
Payless Hardware & Rockery, San Jose, CA |
| · |
Southern Lumber, San Jose, CA |
|
many more...... |
|
|
 |
|
 |
|
|
|
|
720 W San Carlos St
San Jose, CA
Phone: 408-297-7173
See how Orchard Supply Hardware scored based on 109 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
Does firm get CHECKBOOK's top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
Does firm get CHECKBOOK's top rating for price? |
|
|
|
|
|
|
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
109 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from SAN JOSE, CA wrote on 09/15/09
- Knowledgeable staff, which is what you want at a hardware store, someone who can answer..........
|
-
Subscriber from SAN JOSE, CA wrote on 02/06/08
- product variety suffered after the company changed hands.......
|
-
Subscriber from SAN JOSE, CA wrote on 10/18/07
- Whatever you need always seems to be out of stock........
|
-
Subscriber from SAN JOSE, CA wrote on 12/29/06
- love the store, especially the way they take back items, even without receipts........
|
- See more comments at Bay Area Consumers' CHECKBOOK.
|
|
|
|
|
