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Almaden Ace Hardware, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Home Depot, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Orchard Supply Hardware, San Jose, CA |
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Payless Hardware & Rockery, San Jose, CA |
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Southern Lumber, San Jose, CA |
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5365 Prospect Rd
San Jose, CA
Phone: 408-446-0525
See how Orchard Supply Hardware scored based on 351 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
351 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SARATOGA, CA wrote on 11/12/09
- Wide selection of basic hardware, adequate supply of items like bath and kitchen accessories, garden..........
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Subscriber from SARATOGA, CA wrote on 08/04/09
- Service has gone downhill as they have less staff now.......
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Subscriber from SARATOGA, CA wrote on 09/04/08
- Convenient ! Good Parking ! Large Selection on most items. Helpful Staff,friendly athmosphere !.......
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Subscriber from SARATOGA, CA wrote on 08/15/08
- Best refund policy around!.......
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Subscriber from CAMPBELL, CA wrote on 06/24/08
- very helpful people at this store........
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Subscriber from CUPERTINO, CA wrote on 10/10/06
- I don't always find what I need here. Sometimes I have to go to several..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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