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Who Rates Best (& Worst) in the San Francisco Bay Area? Now You'll Know.
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The big hardware chains give independent stores a drubbing on the price front, but there are many small independents sprinkled throughout the area that provide what many consumers want most: helpful information and advice. A few of these stores even make a reasonable showing on price, and bring a lot of other strengths to the table. We'll help you find them. We've rated 146 area stores.
From Bay Area Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Ace Hardware
252 Sunset Ave Suisun City, CA
707-428-4223
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11 ratings |
How does "Ace Hardware" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Home Depot
1625 Sycamore Ave Hercules, CA
510-245-9572
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31 ratings |
How does "Home Depot" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Antioch Ace Hardware
501 Sunset Dr Antioch, CA
925-757-2500
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20 ratings |
How does "Antioch Ace Hardware" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Home Depot
5631 Lone Tree Way Brentwood, CA
925-513-6060
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17 ratings |
How does "Home Depot" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Home Depot
4000 Alameda Ave Oakland, CA
510-533-7379
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27 ratings |
How does "Home Depot" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Cole Hardware
2254 Polk St San Francisco, CA
415-674-8913
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22 ratings |
How does "Cole Hardware" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Lowe's
43612 Pacific Commons Blvd Fremont, CA
510-344-4920
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19 ratings |
How does "Lowe's" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Ace Hardware
700 Santa Cruz Ave Menlo Park, CA
650-325-2515
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17 ratings |
How does "Ace Hardware" rate compared to other hardware stores in Suisun City , CA?
Subscribe Bay Area Consumers' CHECKBOOK Magazine to find out.
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CA |
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Hardware Stores in Alameda, CA |
Hardware Stores in Antioch, CA |
Hardware Stores in Aptos, CA |
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Hardware Stores in Belmont, CA |
Hardware Stores in Belvedere Tiburon, CA |
Hardware Stores in Ben Lomond, CA |
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Hardware Stores in Benicia, CA |
Hardware Stores in Berkeley, CA |
Hardware Stores in Boyes Hot Spring, CA |
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Hardware Stores in Brentwood, CA |
Hardware Stores in Calistoga, CA |
Hardware Stores in Campbell, CA |
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Hardware Stores in Capitola, CA |
Hardware Stores in Castro Valley, CA |
Hardware Stores in Colma, CA |
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Hardware Stores in Concord, CA |
Hardware Stores in Cotati, CA |
Hardware Stores in Daly City, CA |
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Hardware Stores in Dublin, CA |
Hardware Stores in East Palo Alto, CA |
Hardware Stores in El Cerrito, CA |
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Hardware Stores in El Sobrante, CA |
Hardware Stores in Emeryville, CA |
Hardware Stores in Fairfax, CA |
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Hardware Stores in Fairfield, CA |
Hardware Stores in Felton, CA |
Hardware Stores in Foster City, CA |
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Hardware Stores in Fremont, CA |
Hardware Stores in Gilroy, CA |
Hardware Stores in Half Moon Bay, CA |
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Hardware Stores in Hayward, CA |
Hardware Stores in Hercules, CA |
Hardware Stores in Kensington, CA |
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Hardware Stores in Lafayette, CA |
Hardware Stores in Larkspur, CA |
Hardware Stores in Livermore, CA |
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Hardware Stores in Los Altos, CA |
Hardware Stores in Los Gatos, CA |
Hardware Stores in Martinez, CA |
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Hardware Stores in Menlo Park, CA |
Hardware Stores in Mill Valley, CA |
Hardware Stores in Millbrae, CA |
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Hardware Stores in Milpitas, CA |
Hardware Stores in Moraga, CA |
Hardware Stores in Morgan Hill, CA |
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Hardware Stores in Mountain View, CA |
Hardware Stores in Napa, CA |
Hardware Stores in Newark, CA |
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Hardware Stores in Novato, CA |
Hardware Stores in Oakland, CA |
Hardware Stores in Orinda, CA |
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Hardware Stores in Pacifica, CA |
Hardware Stores in Palo Alto, CA |
Hardware Stores in Petaluma, CA |
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Hardware Stores in Piedmont, CA |
Hardware Stores in Pinole, CA |
Hardware Stores in Pittsburg, CA |
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Hardware Stores in Pleasant Hill, CA |
Hardware Stores in Pleasanton, CA |
Hardware Stores in Point Reyes Station, CA |
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Hardware Stores in Portola Valley, CA |
Hardware Stores in Redwood City, CA |
Hardware Stores in Richmond, CA |
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Hardware Stores in Rio Vista, CA |
Hardware Stores in Rodeo, CA |
Hardware Stores in Rohnert Park, CA |
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Hardware Stores in San Bruno, CA |
Hardware Stores in San Carlos, CA |
Hardware Stores in San Francisco, CA |
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Hardware Stores in San Jose, CA |
Hardware Stores in San Leandro, CA |
Hardware Stores in San Lorenzo, CA |
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Hardware Stores in San Mateo, CA |
Hardware Stores in San Rafael, CA |
Hardware Stores in San Ramon, CA |
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Hardware Stores in Santa Clara, CA |
Hardware Stores in Santa Cruz, CA |
Hardware Stores in Santa Rosa, CA |
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Hardware Stores in Scotts Valley, CA |
Hardware Stores in Sebastopol, CA |
Hardware Stores in Sonoma, CA |
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Hardware Stores in South San Francisco, CA |
Hardware Stores in St Helena, CA |
Hardware Stores in Suisun City, CA |
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Hardware Stores in Sunnyvale, CA |
Hardware Stores in Union City, CA |
Hardware Stores in Vacaville, CA |
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Hardware Stores in Vallejo, CA |
Hardware Stores in Walnut Creek, CA |
Hardware Stores in Watsonville, CA |
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Hardware Stores in Woodside, CA |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from CLAYTON, CA wrote
Another Store: I'm impressed with how friendly and outgoing the staff is here. It makes me want..........
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Subscriber from SANTA CRUZ, CA wrote
Another Store: The staff here is remarkably helpful and knowledgeable for this type of store........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Variety & range of stock has been substantially reduced over the laxt year or so........
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Subscriber from OAKLAND, CA wrote
Another Store: Fun to shop there. Helpful advice........
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Subscriber from LOS ALTOS, CA wrote
Another Store: hands down better than home depot. They tend to have desired products in stock........
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Subscriber from MORAGA, CA wrote
Another Store: The sales associates are nowhere to be found, especially when you need to talk to..........
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Subscriber from PINOLE, CA wrote
Another Store: Every time I go to Orchard Supply they are out of stock in something on..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Can't be beat for customer service: advice, willingness to take back an unsuitable product, &..........
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Subscriber from FREMONT, CA wrote
Another Store: Best service around and very knowledgeable staff. Takes the time to explain things to you........
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Subscriber from FREMONT, CA wrote
Another Store: It depends on when you go (day of the week,time, etc.). Some people are very..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Great Service here. I would rather go here than Home Depot or Orchard Supply unless..........
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Subscriber from BERKELEY, CA wrote
Another Store: Go only if you can't afford anything more expensive. The service stinks........
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Subscriber from EL GRANADA, CA wrote
Another Store: A pleasant place, with better quality plants and service than other Home Depots........
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Subscriber from SAN JOSE, CA wrote
Another Store: Need more knowgeable employees........
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Subscriber from FREMONT, CA wrote
Another Store: The staff really know their stuff. Not the cheapest, but good quality and selection........
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Subscriber from RICHMOND, CA wrote
Another Store: they can solve most problems on the spot........
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Subscriber from NOVATO, CA wrote
Another Store: Except for the appliance and paint areas most employees could care less about the customer!..........
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Subscriber from DANVILLE, CA wrote
Another Store: My kind of store........
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Subscriber from ORINDA, CA wrote
Another Store: the attitude of the staff is along the lines of "I'm doing you a favor"..........
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Subscriber from CONCORD, CA wrote
Another Store: You gotta know what you want and where it is or you wait........
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Subscriber from SAN PABLO, CA wrote
Another Store: Helpful, friendly, good advice, patient.......
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Subscriber from LAFAYETTE, CA wrote
Another Store: Great location, but parking is horrible. Stock up the shelves!.......
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Subscriber from OAKLAND, CA wrote
Another Store: Very friendly, helpful, good selection.......
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Subscriber from ANTIOCH, CA wrote
Another Store: I love OSH. What can I say? Their prices are higher than big box and..........
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Subscriber from PINOLE, CA wrote
Another Store: Home Depot has rude, uncaring customer service workers. They always have long, slow lines and..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: This is a Pro store, for bulk purchases of building materials, plumbing and electrical supplies..........
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Subscriber from MORGAN HILL, CA wrote
Another Store: Home depot has one of the most rediculous return policies. Especially unused products with receipts........
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Subscriber from MENLO PARK, CA wrote
Another Store: I look for housewares here before going to a bigger place, because the selection is..........
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Subscriber from PALO ALTO, CA wrote
Another Store: staff always ready to help some new staff not as knowledg eable.......
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Subscriber from BERKELEY, CA wrote
Another Store: If they don't have a part you need for something in your home, it's almost..........
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Subscriber from BERKELEY, CA wrote
Another Store: Your classic neighborhood hardware store - a keeper........
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Subscriber from ALAMEDA, CA wrote
Another Store: Most of the products are behind the counter so there is no browsing. I like..........
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Subscriber from RICHMOND, CA wrote
Another Store: A good owner run business........
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Subscriber from MOUNTAIN VIEW, CA wrote
Another Store: Trend is to lese service and higher fees for delivery........
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Subscriber from PALO ALTO, CA wrote
Another Store: In addition to the fine service, the owners hire people who are "on the margin"..........
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Subscriber from WALNUT CREEK, CA wrote
Another Store: This store is usually my "last resort" store when I can't find what I'm looking..........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: Amazingly friendly and helpful staff. Very crowded store, but they have almost anything needed for..........
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Subscriber from SAN JOSE, CA wrote
Another Store: Cannot recommend highly enough. Extremely knowledgeable and helpful. Wish they were closer........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: They are re-organizing the store, so things should clear up a bit........
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Subscriber from SAN FRANCISCO, CA wrote
Another Store: THE BEST.......
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Subscriber from EL CERRITO, CA wrote
Another Store: I like to support this store, but find that their staff is often aloof and..........
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Subscriber from SARATOGA, CA wrote
Another Store: Best refund policy around!.......
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Subscriber from MARTINEZ, CA wrote
Another Store: This is really a waste to include Yard Birds since they no longer exist because..........
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Subscriber from EMERALD HILLS, CA wrote
Another Store: Much better than the San Carlos Home Depot, but not a real hardware store such..........
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Subscriber from EL CERRITO, CA wrote
Another Store: They do a good job of providing employment for people who might not be able..........
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Subscriber from SAN JOSE, CA wrote
Another Store: love the store, especially the way they take back items, even without receipts........
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Subscriber from CASTRO VALLEY, CA wrote
Another Store: Lots of things in stock. Not easy to order most special order items........
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Subscriber from OAKLAND, CA wrote
Another Store: This is my first choice of hardware stores due to the service available.......
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Subscriber from BERKELEY, CA wrote
Another Store: The cashiers aren't very polite........
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Subscriber from BERKELEY, CA wrote
Another Store: On most items I get there I haven't "comparison shopped," so can't rate how prices..........
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