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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Hardware Stores > Dale Hardware
 
Bay Area Consumers' CHECKBOOK > Hardware Stores
Dale Hardware
37100 Post St
Fremont, CA
Phone: 510-797-3700

See how Dale Hardware scored based on 362 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Dale Hardware?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 362 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FREMONT, CA wrote on 09/09/09
This is an awesome store for getting advice. Best I've ever been too........
Subscriber from FREMONT, CA wrote on 07/29/09
Outstanding and experienced sales staff........
Subscriber from FREMONT, CA wrote on 07/14/09
None better in the area. Outstanding customer service........
Subscriber from FREMONT, CA wrote on 06/28/08
Very helpful advice on what to buy and how to use products. The quality is..........
Subscriber from SAN JOSE, CA wrote on 10/18/07
Cannot recommend highly enough. Extremely knowledgeable and helpful. Wish they were closer........
Subscriber from FREMONT, CA wrote on 09/29/07
Best service around and very knowledgeable staff. Takes the time to explain things to you........
Subscriber from HAYWARD, CA wrote on 08/14/07
They've been very helpful when I've been perplexed and have given me helpful advice........
Subscriber from FREMONT, CA wrote on 10/01/06
Dale Hardware is the world's greatest hardware store. There are very few times they did..........
Subscriber from FREMONT, CA wrote on 10/01/06
The staff really know their stuff. Not the cheapest, but good quality and selection........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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