 |
24 Hour Fitness received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local health or fitness club.

|
 |
4770 Willow Rd
Pleasanton, CA
Phone: 925-463-1515
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
13 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated 24 Hour Fitness "superior" for "doing work properly"? |
|
| What percent of customers rated 24 Hour Fitness "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated 24 Hour Fitness "superior" for "letting you know cost early"? |
|
| What percent of customers rated 24 Hour Fitness "superior" for "advice on service options and costs"? |
|
| What percent of customers rated 24 Hour Fitness "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Health Clubs Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Health Clubs.
-
Subscriber from SAN FRANCISCO, CA wrote about a local health or fitness club:
Remodeled facility, professional staff, no steamroom or sauna, state-of-art swimming pool........
-
Subscriber from LAFAYETTE, CA wrote about a local health or fitness club:
well run operation.......
-
Subscriber from SAN LEANDRO, CA wrote about a local health or fitness club:
Excellent gym environment, friendly staff, huge selection of equipment and facility offerings.......
-
Subscriber from NEVADA CITY, CA wrote about a local health or fitness club:
A great neighborhood gym, not fancy but they know their stuff........
-
Subscriber from SAN FRANCISCO, CA wrote about a local health or fitness club:
The equipment is almost always clean and usually in good repair. My only issue is..........
-
Subscriber from CONCORD, CA wrote about a local health or fitness club:
the place is clean and there is enough equipment for my use........
-
Subscriber from BRENTWOOD, CA wrote about a local health or fitness club:
Prices are reasonable; many excellent classes are offered. Gym should update facility. Sound system needs..........
|
|
|
 |