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500 12th St
Oakland, CA
Phone: 510-895-1010
See how Club One at City Center scored based on 72 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Facilities: |
Indoor basketball
Racquetball
Indoor running track
Squash
Outdoor swimming pool
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| Activities/classes: |
Aerobics-low impact
Aerobics-step
Aerobics-cardio boxing/kickboxing
Aerobics-water
Stretching/flexibility/pilates
Spinning/studio cycling |
| Features/amenities: |
TVs that can be watched while using most exercise equipment
Sauna
Steam room
Jacuzzi or Whirlpool
Individual shower stalls
Free towels
Free hair dryers
Free daily lockers
Child care
Personal trainers |
| Number of customer survey ratings: |
72 ratings |
| What percent of customers rated firm "superior" for "overall value for your money": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"? |
| What percent of customers rated firm "superior" for "cleanliness"? |
| What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"? |
| What percent of customers rated firm "superior" for "quality of instruction"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "availability of organized group activities"? |
| What percent of customers rated firm "superior" for "friendliness": |
| What percent of customers rated firm "superior" for "providing what the sales staff promised"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Individual - full access for three months: |
Available exclusively to CHECKBOOK Subscribers. |
| Individual - full access for one year: |
| Individual - full access for three years: |
| Individual - weights only for one year: |
| Couple - full access for one year: |
| Couple - full access for three years: |
| Hours: |
Available exclusively to CHECKBOOK Subscribers. |
| Reciprocity: |
| Option 1: |
| Freeze(for any reason): |
| Contract/cancellation: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from PIEDMONT, CA wrote on 08/06/09
- Beautiful facility==well kept.......
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Subscriber from LAFAYETTE, CA wrote on 07/30/08
- Too many services require extra payments.......
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Subscriber from OAKLAND, CA wrote on 07/28/08
- Nice facility, expensive........
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Subscriber from ORINDA, CA wrote on 11/20/07
- I downgraded the quality of instruction based on an experience w/ a trainer who pushed..........
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Subscriber from EL CERRITO, CA wrote on 08/14/07
- Personal trainer quality is hit or miss........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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