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CHECKBOOK provides:
- Award winning articles and reports of over 4,800 firms, compiled from more than 197,000 consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover shopping to compare prices
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local homeowners insurance company.

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Bay Area Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.
CHECKBOOK only publishes ratings for a specific firm when an adequate number of ratings of that firm (sample size) is reached. Therefore, not all firms in a given category will appear in CHECKBOOK's ratings tables. |
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"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hmeowners Isurance Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hmeowners Isurance Firms.
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Subscriber from SAN RAFAEL, CA wrote about a local homeowners insurance company:
Got the water damage people here in hours, all of the damage repaired in a..........
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Subscriber from GILROY, CA wrote about a local homeowners insurance company:
AARP/Hartford handled my claim of storm damage swiftly, and very professionally. I had no change..........
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Subscriber from SAN FRANCISCO, CA wrote about a local homeowners insurance company:
Provided excellent service in adequate time (but not quick due to number of claims) for..........
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Subscriber from PLAYA VISTA, CA wrote about a local homeowners insurance company:
I suffered a house fire in March 2006, and the company did a flawless job..........
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Subscriber from SAN RAMON, CA wrote about a local homeowners insurance company:
I had water damage in early 2008. The insurance claims adjuster would not help find..........
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Subscriber from OAKLAND, CA wrote about a local homeowners insurance company:
been with them 50 years.......
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Subscriber from PALO ALTO, CA wrote about a local homeowners insurance company:
For my homes HOA complex; claims adjustor went out of his way to explain the..........
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Subscriber from SAN JOSE, CA wrote about a local homeowners insurance company:
I filed a claim and they responded quickly. The claim needed some investigation and they..........
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Subscriber from SCOTTS VALLEY, CA wrote about a local homeowners insurance company:
I had renters only (personal property claim)........
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Subscriber from SAN FRANCISCO, CA wrote about a local homeowners insurance company:
I have never had such "trouble free" and prompt service. Couldnt believe it!.......
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Subscriber from SAN RAFAEL, CA wrote about a local homeowners insurance company:
Wonderful young claims agent. Helping us at a difficult time........
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Subscriber from ALAMEDA, CA wrote about a local homeowners insurance company:
An outstanding insurance company. Theyve handled various auto and homeowners claims for me over the..........
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Subscriber from REDWOOD CITY, CA wrote about a local homeowners insurance company:
Threatened to drop coverage. Local rep intervened and got a compromise to increase deductible from..........
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Subscriber from OAKLAND, CA wrote about a local homeowners insurance company:
Unfailingly excellent........
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Subscriber from SAN JOSE, CA wrote about a local homeowners insurance company:
My fence was blown over in a storm and they were very prompt in sending..........
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Subscriber from SAN FRANCISCO, CA wrote about a local homeowners insurance company:
Plumbing break flooded the house. Very helpful with quick remediation........
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Subscriber from CONCORD, CA wrote about a local homeowners insurance company:
dealt directly with agent (Paul). no hassle, replacement check came immediately.......
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