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4041 Transport St
Palo Alto, CA
Phone: 650-493-0445
See how Franz Termite Control scored based on 37 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
37 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Franz Termite Control "superior" for "doing work properly"? |
| What percent of customers rated Franz Termite Control "superior" for "starting and completing work promptly"? |
| What percent of customers rated Franz Termite Control "superior" for "letting you know cost early"? |
| What percent of customers rated Franz Termite Control "superior" for "advice on service options and costs"? |
| What percent of customers rated Franz Termite Control "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN CARLOS, CA wrote on 10/23/09
- Excellent. I highly recommend this company, and I've had lots of experience with termite problems..........
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Subscriber from FREMONT, CA wrote on 07/14/09
- The service they sell is priced for what you could buy a nice new car..........
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Subscriber from MOUNTAIN VIEW, CA wrote on 07/11/09
- The first inspector made some mistakes in the termite report, but the owner apologized and..........
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Subscriber from MENLO PARK, CA wrote on 06/23/09
- They gave us an estimate and described our options but never responded to our request..........
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Subscriber from CUPERTINO, CA wrote on 10/10/06
- The termites came back after the first treatment but Franz re-treated for free (in a..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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