 |
ARS/Rescue Rooter received 21 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
825 Mahler Rd
Burlingame, CA
Phone: 650-652-1050
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
21 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from LOS GATOS, CA wrote about a local plumber:
Jeremy installed a kitchen faucet at my house and redid all the piping at my..........
-
Subscriber from DUBLIN, CA wrote about a local plumber:
Joe, who lives in Dublin and has worked for Roebers for many years, is an..........
-
Subscriber from OAKLAND, CA wrote about a local plumber:
As long as they remain in business, they are my company of first choice........
-
Subscriber from SAN FRANCISCO, CA wrote about a local plumber:
These guys are top rate. Ive used them several times at my home and business...........
-
Subscriber from SUNNYVALE, CA wrote about a local plumber:
Just dont expect it to cost $15 and youll be perfectly happy with their work...........
-
Subscriber from WALNUT CREEK, CA wrote about a local plumber:
By far the best plumber I have ever worked with. Travis has all of the..........
-
Subscriber from CONCORD, CA wrote about a local plumber:
Kevin has been taking top care of us for 20 years. Theres none better.......
-
Subscriber from OAKLAND, CA wrote about a local plumber:
They installed an earthquake shutoff valve and fixed a rocking toilet and a few fixture..........
-
Subscriber from MILPITAS, CA wrote about a local plumber:
The people I spoke to on the phone were courteous and helpful. The plumber they..........
-
Subscriber from SAN JOSE, CA wrote about a local plumber:
have been using Thornes Plumbing for 13 years and have always been pleased with their..........
-
Subscriber from REDWOOD CITY, CA wrote about a local plumber:
Best plumber I have ever had. Very pleasant too. I had tried to do the..........
-
Subscriber from MENLO PARK, CA wrote about a local plumber:
I have been using Guy Plumbing for over 20 years. Their work and customer service..........
-
Subscriber from OAKLAND, CA wrote about a local plumber:
Expensive but they do a great job consistently even within the constraints of a 100-year..........
|
|
|
 |
