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ACE Plumbing and Rooter received 21 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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945 Taraval St
San Fransisco, CA
Phone: 415-824-6333
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from BELMONT, CA wrote about a local plumber:
Alex immediately diagnosed a problem that a previous plumber had been unable to track down,..........
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Subscriber from CONCORD, CA wrote about a local plumber:
They went above and beyond what I expected.......
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Subscriber from CONCORD, CA wrote about a local plumber:
Matt is fantastic. My plumber of choice for the rest of my life. Very fair,..........
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Subscriber from SAN JOSE, CA wrote about a local plumber:
After 16 years on our Kinetico unit it was time to upgrade to current softened..........
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Subscriber from ATHERTON, CA wrote about a local plumber:
Great! Very honest and high integrity. Wonderful work........
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Subscriber from SAN FRANCISCO, CA wrote about a local plumber:
I dont have comparative pricing from other plumbing companies for the projects done by Salet..........
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Subscriber from SAN JOSE, CA wrote about a local plumber:
They did a good job and even returned to replace a facet that leaked........
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Subscriber from BERKELEY, CA wrote about a local plumber:
Owner is Tom Peterson. Economical, prompt, relaxed, cooperative........
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