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Benjamin Franklin Plumbing received 94 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
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- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

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517 Jacoby St #C
San Rafael, CA
Phone: 415-454-9500
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
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94 ratings |
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Gotelli Plumbing, San Rafael, CA
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Peter Levi Plumbing, San Rafael, CA
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Lehmann Plumbing, San Rafael, CA
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Mike Testa Plumbing, San Rafael, CA
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Benjamin Franklin Plumbing, San Rafael, CA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from SUNNYVALE, CA wrote about a local plumber:
Dan is courteous, pleasant and easy to work with. He communicates well........
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Subscriber from BENICIA, CA wrote about a local plumber:
The best customer service ever experienced in a long time!.......
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Subscriber from BERKELEY, CA wrote about a local plumber:
Owner is Tom Peterson. Economical, prompt, relaxed, cooperative........
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Subscriber from CONCORD, CA wrote about a local plumber:
Didnt charge for a service call when he advised me to buy a new water..........
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Subscriber from OAKLAND, CA wrote about a local plumber:
We used Alan to repair our radiant heat system. He was very knowledgeable. We also..........
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Subscriber from BRENTWOOD, CA wrote about a local plumber:
Pleasant, friendly staff; reasonable prices well explained. Unfortunately, error in installing water heater showed up..........
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Subscriber from ALAMO, CA wrote about a local plumber:
Very knowledgeable. Excellent work........
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Subscriber from LAFAYETTE, CA wrote about a local plumber:
This plumber is very knowledgeable and very friendly. He explains what he is doing and..........
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Subscriber from SAN JOSE, CA wrote about a local plumber:
****FANTASTIC WORKMANSHIP*** After an exhaustive interviewing of three quality companies listed on Consumer Checkbook I..........
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Subscriber from SAN CARLOS, CA wrote about a local plumber:
Pleasant staff and were easy to work with........
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Subscriber from SAN FRANCISCO, CA wrote about a local plumber:
Called them on a Saturday night to unclog a sewer. They arrived within 2 hours..........
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