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Tuesday, November 24, 2009
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Bay Area Consumers' CHECKBOOK > Plumbers > Cal Coast Plumbing
 
Bay Area Consumers' CHECKBOOK > Plumbers
Cal Coast Plumbing
PO Box 10036
Pleasanton, CA
Phone: 925-462-1090

See how Cal Coast Plumbing scored based on 20 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Cal Coast Plumbing?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
CHECKBOOK Ratings
Number of customer survey ratings: 20 ratings
What percent of customers rated firm "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAN RAMON, CA wrote on 07/22/09
They quote prices by the job and even if the job turns out to be..........
Subscriber from PLEASANTON, CA wrote on 08/14/08
The plumber they sent out was excellent. A plumber who arrives on time? Amazing! He..........
Subscriber from CUPERTINO, CA wrote on 08/29/07
Never showed up to give estimate - indifferent when challenged about failure to show up........
Subscriber from PLEASANTON, CA wrote on 10/06/06
It was an all day project to install a clean out on the sewer line..........
Subscriber from PLEASANTON, CA wrote on 09/26/06
Called Cal Coast three times and they never returned a call. We ended up using..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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