 |
ARS/Rescue Rooter received 144 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

|
 |
All locations combined
Phone:
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
144 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from LIVERMORE, CA wrote about a local plumber:
Have used them twice now, excellent both times. Extremely pleasant to work with, very professional,..........
-
Subscriber from SAN JOSE, CA wrote about a local plumber:
Shin is the best.......
-
Subscriber from DANVILLE, CA wrote about a local plumber:
They showed up on time, and replaced our kitchen faucet, which I purchased at a..........
-
Subscriber from WALNUT CREEK, CA wrote about a local plumber:
Replaced water heater. Did a good job, explained how to operate it, and was available..........
-
Subscriber from SAN FRANCISCO, CA wrote about a local plumber:
They are very expensive and have set prices for their services rather than pricing by..........
-
Subscriber from WALNUT CREEK, CA wrote about a local plumber:
The man has a fan club. Cant say that about any other plumber.......
-
Subscriber from LOS GATOS, CA wrote about a local plumber:
I trust them........
-
Subscriber from OAKLAND, CA wrote about a local plumber:
Very quick, honest and straightforward, even on a small job. Communicates clearly and fully. Reasonable..........
|
|
|
 |