The only good thing about needing a new roof is that, if the job is done properly, you won't have to worry about it again for a long time. But your roof could be a constant source of trouble if you hire the wrong contractor. We'll tell you what to look for in a roofer, give you ratings of local companies, and advise you on how to deal with the roofer you choose.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Bay Area Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Roofers

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Roofers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Roofers.

• Subscriber from SAN JOSE, CA wrote Another Roofer: Understood roofing problem and suggested alternatives to choose. Very professional!.......
• Subscriber from OAKLAND, CA wrote Another Roofer: Quotes come sometimes without you ever seeing the estimator. Won't handle small jobs........
• Subscriber from MORAGA, CA wrote Another Roofer: Checking with my neighbors I found several on my street that had had Greg Meo..........
• Subscriber from OAKLAND, CA wrote Another Roofer: I was very satisfied with the service and courtesy of all the staff from start..........
• Subscriber from SAN JOSE, CA wrote Another Roofer: Definitely recommend.......
• Subscriber from SAN RAMON, CA wrote Another Roofer: Greg is the best roofer in California and he is very fair with pricing.......
• Subscriber from ALAMEDA, CA wrote Another Roofer: Mid-range price-wise. Quality work........
• Subscriber from EL CERRITO, CA wrote Another Roofer: Mr. Lahrs was the most pleasant and professional I've dealt with in 50 years. He..........
• Subscriber from SAN JOSE, CA wrote Another Roofer: Firm coordinated with our solar-panel installers so things went up in the right order. Neat..........
• Subscriber from OAKLAND, CA wrote Another Roofer: They were terrific in every way and a pleasure to work with. Great attention to..........
• Subscriber from LOS ALTOS, CA wrote Another Roofer: Got 4 bids. RE was second highest at $17K. (13K to 21K) RE clearly explained..........
• Subscriber from ALEXANDRIA, VA wrote Another Roofer: We've used Yorkshire Roofing in the past and they were fast and efficient. so when..........
• Subscriber from PALO ALTO, CA wrote Another Roofer: Roof removal subcontractor accidentally drove nails through ceiling. Bay Area Re-roofing had the repair made..........
• Subscriber from FREMONT, CA wrote Another Roofer: Very reasonably priced, knowledgeable. and honest. A house I bought had many cracked no longer..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: I don't think you can do any better. I liked everything about dealing with the..........
• Subscriber from PALO ALTO, CA wrote Another Roofer: This is an outstanding well-organized roofing company. They keep up with the research on attic..........
• Subscriber from PALO ALTO, CA wrote Another Roofer: Rich Cosmos provided valuable information concerning additional insulation and roof drainage requirements whereas other companies..........
• Subscriber from SAN JOSE, CA wrote Another Roofer: Excellent work and superb customer service! I've recommended R E Roofing to lots of people........
• Subscriber from MILLBRAE, CA wrote Another Roofer: The whole complex was impressed by the quality of their work and pleasantness of their..........
• Subscriber from LOS ALTOS, CA wrote Another Roofer: Competitive pricing. Did good job overall.......
• Subscriber from BERKELEY, CA wrote Another Roofer: On-site team lead needed more experience/training. Estimator was very thorough & helpful........
• Subscriber from PALO ALTO, CA wrote Another Roofer: Excellent service.......
• Subscriber from SAN BRUNO, CA wrote Another Roofer: The building inspector said 'the best job he had seen in a long time' They..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: Westco did a good job, on time, but they neglected to get the reroofing permit..........
• Subscriber from MILL VALLEY, CA wrote Another Roofer: Hard to find a trustworthy roofer -- this is it!.......
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: Thorough roof inspection. However, residence (customer) owner must know the right questions to ask........
• Subscriber from OAKLAND, CA wrote Another Roofer: 1. Left such a clean-up mess that it took more than eight hours to clean..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: The worker they sent to fix the leaking crack in my foundation was a jewel........
• Subscriber from SAN JOSE, CA wrote Another Roofer: I was very satisfied with the work of this company. I found them in "checkbook"..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: Roofed my house in Richmond and working on my new house in San Francisco. Maybe..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: Asked for higher quality material, fit, and finish - they did a very nice job..........
• Subscriber from REDWOOD CITY, CA wrote Another Roofer: We are a small, owner managed condominium complex with about 12,000 sq feet of roofing...........
• Subscriber from MOUNTAIN VIEW, CA wrote Another Roofer: Excellent experience........
• Subscriber from EL CERRITO, CA wrote Another Roofer: Very open and informative evaluator. He was very frank and honest in evaluating whether we..........
• Subscriber from EL SOBRANTE, CA wrote Another Roofer: Estimator tagged me as "picky" because I wanted the job done right and well. Then..........
• Subscriber from SAN FRANCISCO, CA wrote Another Roofer: Safeway roofing replaced my roof in 1997. A few years later a mall portion of..........
• Subscriber from FREMONT, CA wrote Another Roofer: Arranged to get roof done. Were told we could not get exact date, but were..........
• Subscriber from LOS ALTOS, CA wrote Another Roofer: My shingle roof was put on wrong and the supersivor tried to tell me that..........
• Subscriber from MENLO PARK, CA wrote Another Roofer: First class company........
• Subscriber from BAY POINT, CA wrote Another Roofer: The job was done quickly. We also got skylights installed. We are pleased with our..........
• Subscriber from SUNNYVALE, CA wrote Another Roofer: They weren't the lowest bid, but their workmanship was superior. I would not hesitate to..........
• Subscriber from FOSTER CITY, CA wrote Another Roofer: Did not complete work as originally quoted. Price needed several adjustments. Was a very difficult..........
• Subscriber from PORTOLA VALLEY, CA wrote Another Roofer: Great repair of a leak and reasonably priced.......
• Subscriber from DANVILLE, CA wrote Another Roofer: Excellent work and good followup on any small problems........
• Subscriber from OAKLAND, CA wrote Another Roofer: Michael of Precision roofing came out and went over all the aspects of the my..........
• Subscriber from BERKELEY, CA wrote Another Roofer: Quality work with good supervision at a reasonable price.......
• Subscriber from SAN JOSE, CA wrote Another Roofer: They arrived on schedule (almost to the minute) and completed the job ahead of time...........
• Subscriber from SAN MATEO, CA wrote Another Roofer: They came out to do a roof repair. Charged for 1 hour (x 2 for..........
• Subscriber from STANFORD, CA wrote Another Roofer: Excellent service. On time; expeditious; helpful; neat; met expectations in every way; and they were..........
• Subscriber from PLEASANT HILL, CA wrote Another Roofer: I received 4 estimates. Westco's estimate was more than double the 2nd highest estimate........