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Monday, November 23, 2009
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Bay Area Consumers' CHECKBOOK > Shoe Repair: Before You Give Them the Boot... > One-Stop Shoe Care
 
Bay Area Consumers' CHECKBOOK > Shoe Repair: Before You Give Them the Boot...
One-Stop Shoe Care
3622 Mt Diablo Blvd
Lafayette, CA
Phone: 925-284-4809
See how One-Stop Shoe Care scored based on 32 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about One-Stop Shoe Care?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 32 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated One-Stop Shoe Care "superior" for "doing work properly"?
What percent of customers rated One-Stop Shoe Care "superior" for "starting and completing work promptly"?
What percent of customers rated One-Stop Shoe Care "superior" for "letting you know cost early"?
What percent of customers rated One-Stop Shoe Care "superior" for "advice on service options and costs"?
What percent of customers rated One-Stop Shoe Care "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MORAGA, CA wrote on 09/16/09
Excellent shoe and leather repair at great prices.......
Subscriber from WALNUT CREEK, CA wrote on 09/10/08
Roger and his crew have cared for my shoes, purses, all my leather goods for..........
See more comments at Bay Area Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data









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