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Cruise Vacations received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
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- Read CHECKBOOK's free advice on choosing a local travel agent.

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21580 Stevens Creek Blvd #105
Cupertino, CA
Phone: 408-255-3232
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Travel Agencies Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Travel Agencies.
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Subscriber from PALO ALTO, CA wrote about a local travel agent:
Tom Baker, exceptional agent........
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Subscriber from SAN FRANCISCO, CA wrote about a local travel agent:
Doug Gravelle, Travel Consultant specialize in Italy travel and is very knowledgeable, helpful and provides..........
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Subscriber from LOS ALTOS, CA wrote about a local travel agent:
We have traveled extensively in the US and throughout the world. Michele Johnson is the..........
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Subscriber from MARTINEZ, CA wrote about a local travel agent:
Have worked with the same agent here for a long time and highly satisfied........
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Subscriber from BERKELEY, CA wrote about a local travel agent:
Mary Durantini has solved all my travel dilemmas........
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Subscriber from SUNNYVALE, CA wrote about a local travel agent:
The front office staff are very helpful. I have worked with a very experienced agent..........
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Subscriber from DALY CITY, CA wrote about a local travel agent:
I do not travel very much, so I appreciated the fact that the sales rep..........
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Subscriber from OAKLAND, CA wrote about a local travel agent:
great service.......
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Subscriber from WATSONVILLE, CA wrote about a local travel agent:
Phone number listed is for Carol. Alternate number for Denise is 650-780-9079. I conduct all..........
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Subscriber from CAMPBELL, CA wrote about a local travel agent:
A very nice small shop. Knowledgeable personal service. Highly recommended........
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