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CHECKBOOK provides:
- Award winning articles and reports of over 4,800 firms, compiled from more than 197,000 consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover shopping to compare prices
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local travel agent.
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Bay Area Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.
CHECKBOOK only publishes ratings for a specific firm when an adequate number of ratings of that firm (sample size) is reached. Therefore, not all firms in a given category will appear in CHECKBOOK's ratings tables. |
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699 Lewelling Blvd #110
San Leandro, CA
Phone: 510-351-5323
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Travel Agencies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Travel Agencies.
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Subscriber from SAN FRANCISCO, CA wrote about a local travel agent:
Specializing Italy trips.......
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Subscriber from SANTA CLARA, CA wrote about a local travel agent:
This is very much an individual related rating. The person that was my contact has..........
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Subscriber from SAN FRANCISCO, CA wrote about a local travel agent:
Doug Gravelle, Travel Consultant specialize in Italy travel and is very knowledgeable, helpful and provides..........
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Subscriber from BERKELEY, CA wrote about a local travel agent:
wish I had found these folks years ago!.......
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Subscriber from ALBANY, CA wrote about a local travel agent:
Weve used Phyllis here for several trips in the past couple years, and have been..........
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Subscriber from FREMONT, CA wrote about a local travel agent:
They have assisted us in planning a number of trips and we have always been..........
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Subscriber from SANTA CLARA, CA wrote about a local travel agent:
AAA Vacation Sales Specialist Marcy Ghaffarian is not only professional, but personable as well........
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Subscriber from DANVILLE, CA wrote about a local travel agent:
The travel professionals have been right on!.......
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Subscriber from LOS ALTOS, CA wrote about a local travel agent:
Over a number of years, Estill has secured us better locations, more price adjustments using..........
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Subscriber from PALO ALTO, CA wrote about a local travel agent:
Tom Baker, exceptional agent........
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Subscriber from SAN CARLOS, CA wrote about a local travel agent:
Terri Pena is great. The best travel agent I have ever dealt with!.......
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Subscriber from PALO ALTO, CA wrote about a local travel agent:
Excellent trip put together for New Zealand........
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Subscriber from BERKELEY, CA wrote about a local travel agent:
Always top-notch and friendly service........
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