 |
Kilpatric's Tree Care received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local tree service.

|
 |
101 1st St
Los Altos Hills, CA
Phone: 650-941-0240
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
23 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Kilpatric's Tree Care "superior" for "doing work properly"? |
|
| What percent of customers rated Kilpatric's Tree Care "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Kilpatric's Tree Care "superior" for "letting you know cost early"? |
|
| What percent of customers rated Kilpatric's Tree Care "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Kilpatric's Tree Care "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Tree Care Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Tree Care Firms.
-
Subscriber from BERKELEY, CA wrote about a local tree service:
We love this company. Found first through rating in Consumers Checkbook, Peter Rudy has been..........
-
Subscriber from BELMONT, CA wrote about a local tree service:
Had them spray for Oak Moths Few tree services offer this.......
-
Subscriber from SARATOGA, CA wrote about a local tree service:
In giving the estimate, the principal spent a lot of time educating me on the..........
-
Subscriber from SAN FRANCISCO, CA wrote about a local tree service:
Arborists so knew what they were doing. Pleasant to work with. Only issue was a..........
-
Subscriber from ORINDA, CA wrote about a local tree service:
The foreman was on the job all day, so the work was completed exactly as..........
-
Subscriber from NOATO, CA wrote about a local tree service:
We had some damage on some work they did. It took them a bit of..........
-
Subscriber from LOS ALTOS, CA wrote about a local tree service:
Very busy so plan ahead. Prices are reasonable........
-
Subscriber from WALNUT CREEK, CA wrote about a local tree service:
Hired him for a small job to winterize maple trees........
-
Subscriber from ATHERTON, CA wrote about a local tree service:
Great work! The only negative is forgetting to do a few things promised........
-
Subscriber from SAN JOSE, CA wrote about a local tree service:
Excellent, efficient trimming of our 50 foot deodar cedar. They were prompt and cleaned up........
|
|
|
 |