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2510 Douglas Blvd #300
Roseville, CA
Phone: 800-672-3777
See how Brothers Home Improvement scored based on 142 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
142 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SAN CARLOS, CA wrote on 11/11/09
- Price was right and they have a good product. Installers, although friendly and willing to..........
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Subscriber from ALBANY, CA wrote on 09/10/09
- Very good work and low cost relative to comparable products........
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Subscriber from SAN JOSE, CA wrote on 09/14/08
- Awesome product, service, staff!!! AAA.......
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Subscriber from EL CERRITO, CA wrote on 08/15/08
- They installed a window in the garage that was supposed to go in the kitchen..........
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Subscriber from LARKSPUR, CA wrote on 08/28/07
- Messy caulking compound around windows and even on some windows........
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Subscriber from SAN JOSE, CA wrote on 03/30/07
- The installers' carelessness and rushing through the installations left the walls surrounding the new windows..........
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- See more comments at Bay Area Consumers' CHECKBOOK.
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