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USAA Federal Savings Bank received 2 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 197,000 San Francisco Bay Area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
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10750 McDermott Fwy
San Antonio, TX 78288
Phone: 800-531-8722
"I can attest to [CHECKBOOK’s] magical transformation: What looks like an overflow of information becomes a welcome guide to the perplexed when you actually need to use it."
"If you want specific, practical, useful information, not generic bull, you’ll find it in Bay Area Consumers’ CHECKBOOK."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Mortgage Lenders/brokers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Mortgage Lenders/brokers.
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Subscriber from NOVATO, CA wrote about a local mortgage lendor/broker:
Manny Kagan and his team are experts in their field. They consistently provide prompt, outstanding..........
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Subscriber from BERKELEY, CA wrote about a local mortgage lendor/broker:
Highly ethical and competent firm!.......
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Subscriber from SAN JOSE, CA wrote about a local mortgage lendor/broker:
Loan officer David Savio does a good job of walking through loan options and expediting..........
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Subscriber from PALO ALTO, CA wrote about a local mortgage lendor/broker:
Ive worked with RPM Mortgage in Campbell, and I cant say enough good things about..........
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Subscriber from ALAMEDA, CA wrote about a local mortgage lendor/broker:
Fast and easy to work with. All work done online except for a notary public..........
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Subscriber from SAN JOSE, CA wrote about a local mortgage lendor/broker:
We had a morgage with Fremont Bank, and they called us 3 months later to..........
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Subscriber from OAKLAND, CA wrote about a local mortgage lendor/broker:
RAF has handled three mortgages for me - an initial purchase and two refinances. In..........
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Subscriber from MOUNTAIN VIEW, CA wrote about a local mortgage lendor/broker:
Very responsive and fast. However if you dont know what to choose his advice wont..........
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Subscriber from PALO ALTO, CA wrote about a local mortgage lendor/broker:
I worked with Jason Beacham - very prompt and professional- got our refi done and..........
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Subscriber from KENSINGTON, CA wrote about a local mortgage lendor/broker:
Only connect via phone or email. My wife is the contact annenote@comcast.net.......
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Subscriber from MORAGA, CA wrote about a local mortgage lendor/broker:
Larry Horowitz at Guarantee Mortgage in SF was very helpful, patient and knowledgeable about the..........
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Subscriber from SAN FRANCISCO, CA wrote about a local mortgage lendor/broker:
I didnt select this office directly, but submitted an online refi application. Vahan Derounian was..........
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Subscriber from MORAGA, CA wrote about a local mortgage lendor/broker:
Good rates for refinance. Keeps in touch with the status of loan. It was an..........
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Subscriber from SAN FRANCISCO, CA wrote about a local mortgage lendor/broker:
Worked with Mike Kessler, who was very professional through the entire process. He focused on..........
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Subscriber from RICHMOND, CA wrote about a local mortgage lendor/broker:
I obtained an excellent rate on a 15 year fixed first mortgage........
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Subscriber from LOS ALTOS, CA wrote about a local mortgage lendor/broker:
Recommended with caveats. Their system can be a bit confusing with multiple (sometimes duplicated) calls..........
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Subscriber from PALO ALTO, CA wrote about a local mortgage lendor/broker:
outstanding service and best results.......
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Subscriber from PLEASANTON, CA wrote about a local mortgage lendor/broker:
Bernice Chau is and excellent broker. Ive used her now for the original sale and..........
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