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A & E Factory Service, |
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A-1 Appliance Service, Everett, WA |
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A-1 Electric Appliance Sales & Service, University Place, WA |
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AAA Heating & A/C-The Appliance Repairman, Kent, WA |
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Albert Lee Appliances, Tukwila, WA |
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All Tech Appliance Service, Seattle, WA |
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American Meter & Appliance, Seattle, WA |
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Apex Appliance Parts & Service, Shoreline, WA |
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Apple Appliance Service, Lynnwood, WA |
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Appliance Express Service, Seattle, WA |
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Appliance Parts & Service, Bellevue, WA |
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Appliance Service Station, Seattle, WA |
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Appliance Technicians, Shoreline, WA |
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Bill's City Appliance Repair, Poulsbo, WA |
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Bob's Appliance Service, Seattle, WA |
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Bob's Maytag Home Appliance, Federal Way, WA |
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Brinkerhoffs Appliance Service, Bremerton, WA |
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Conklin Appliance World, Lynnwood, WA |
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Crossroads Appliance, Bellevue, WA |
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Dave's Appliance Rebuild, Seattle, WA |
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Eldridge Appliance Service & Installation, Auburn, WA |
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General Electric, |
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Heritage Appliance Service, Woodinville, WA |
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Jensen's Refrigeration & Appliance Service, Tacoma, WA |
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Judd & Black Appliance Electronics, Lynnwood, WA |
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All locations combined
Phone: 800-469-4663
See how Sears scored based on 1051 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
1051 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Sears "superior" for "doing work properly"? |
| What percent of customers rated Sears "superior" for "starting and completing work promptly"? |
| What percent of customers rated Sears "superior" for "letting you know cost early"? |
| What percent of customers rated Sears "superior" for "advice on service options and costs"? |
| What percent of customers rated Sears "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from TACOMA, WA wrote on 08/23/09
- I had Sears do yearly maintenance work and was disappointed in the minimal work that..........
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Subscriber from WOODINVILLE, WA wrote on 08/12/09
- Repair tech left, telling us to call back if fridge was not cool within 24..........
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Subscriber from MERCER ISLAND, WA wrote on 08/04/09
- Annual maintenance service agreement and other problems honored every time and great technicians - super-courteous.......
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Subscriber from WOODINVILLE, WA wrote on 07/24/09
- Sears contracts its appliance service & repair to outside companies. Sears management does not havve..........
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Subscriber from GRANITE FALLS, WA wrote on 07/21/09
- Love the Sears warranty contractors. They are on time, polite and do an excellent job.......
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Subscriber from SEATTLE, WA wrote on 06/30/09
- I used Sears recently for repair of a relatively new Kenmore (Sears brand) dishwasher. The..........
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Subscriber from TACOMA, WA wrote on 12/22/08
- Once they were here they did a great job the problem was getting them here...........
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Subscriber from PUYALLUP, WA wrote on 11/21/08
- I spent an entire day researching options to replace an old but still functional std..........
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Subscriber from REDMOND, WA wrote on 08/26/08
- Forget Sears. They can't send a tech out on time, can't find your order, will..........
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Subscriber from SEATTLE, WA wrote on 08/13/08
- I will never use Sears, ever again........
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- See more comments at Puget Sound Consumers' CHECKBOOK.
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