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Monday, November 23, 2009
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Puget Sound Consumers' CHECKBOOK > Major Appliance 9-1-1 > Mountain Appliance Service
 
Puget Sound Consumers' CHECKBOOK > Major Appliance 9-1-1
Mountain Appliance Service
PO Box 284
Issaquah, WA
Phone: 425-392-3555

See how Mountain Appliance Service scored based on 73 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Mountain Appliance Service?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 73 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Mountain Appliance Service "superior" for "doing work properly"?
What percent of customers rated Mountain Appliance Service "superior" for "starting and completing work promptly"?
What percent of customers rated Mountain Appliance Service "superior" for "letting you know cost early"?
What percent of customers rated Mountain Appliance Service "superior" for "advice on service options and costs"?
What percent of customers rated Mountain Appliance Service "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SAMMAMISH, WA wrote on 09/06/09
Ray was great! He was in and out within 1/2 hour. The repair was less..........
Subscriber from ISSAQUAH, WA wrote on 03/24/09
I had been without use of my ovens for 6 weeks while other appliance repair..........
Subscriber from ISSAQUAH, WA wrote on 09/23/08
The repairman had the parts in the truck, knew exactly what the problem was likely..........
Subscriber from BELLEVUE, WA wrote on 09/12/07
They were very friendly, knowledgeable, and were able to come out to my home within..........
Subscriber from ISSAQUAH, WA wrote on 06/03/07
I have used this company several times in the last several years. They have always..........
Subscriber from SAMMAMISH, WA wrote on 06/01/07
These folks are great! Very helpful and patient (I peppered the service tech with a..........
See more comments at Puget Sound Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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